1st Kia of Simi Valley - Service Center

Excellent service and response when I arrived.Sang was Excellent service and response when I arrived. Sang was more the helpful and kept me informed on everything. Waiting room was pleasant and coffee wi Excellent service and response when I arrived. Sang was more the helpful and kept me informed on everything. Waiting room was pleasant and coffee with pastry was a nice surprise. Spoke to Josh a sales rep and even that was a pleasant surprise! He was more then helpful with my questions and was eager to help. More

Excellent Customer Service Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. More

Quick, Professional Service Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my servi Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my service would take. He also offered a service discount as I did not have any available coupons. Mostly, I appreciated that he did not try to oversell me on service I did not need. I felt comfortable that the service he suggested was what was best for my vehicle. Finally, the service was completed in a reasonable amount of time. More

Taking care of their own. I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given. She made suggestions for my car maintenance in a way that it showed she cared for customer safety and satisfaction. More

Wonderful Experience I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile driv I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile drive) but refuse to use the Kia near my home. The few times I have been to the Glendale dealership/service department I have been ignored and when I finally got someone to help me I was treated like they were doing me a favor. I purchased two cars from them on the same day. Wish I would have visited the Simi Valley store. Oh well, live and learn. More

Oil change service Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. More

Perfect every time Robyn, of course....best part of taking our cars for service. She is always a pleasure to deal with, always does what she says she is going to do, and Robyn, of course....best part of taking our cars for service. She is always a pleasure to deal with, always does what she says she is going to do, and makes sure all work is completed thoroughly and perfectly More

good service always professional and courteous. Robyn is great and pleasure to deal with. I like dealing with local businesses if I can as long as the quality and always professional and courteous. Robyn is great and pleasure to deal with. I like dealing with local businesses if I can as long as the quality and costs are comparable. please don't start raising prices unless necessary. More

great service all my concerns and questions are quickly addressed. everyone is helpful and friendly. Sang kept me updated on the progress of my service and solved t all my concerns and questions are quickly addressed. everyone is helpful and friendly. Sang kept me updated on the progress of my service and solved the problem I was having with my car. THANKS! More