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495 Mazda - Service Center

Lowell, MA

4.7
1,699 Reviews

1,699 Reviews of 495 Mazda - Service Center

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April 16, 2023

Walked in. Sat down. Sales came over immediately. I knew what I wanted. I test drove. Liked it. Fastest car I ever bought. More

by mtdixon0
Workmanship
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

I found the dealer to be very clean and quite presentable. I found that my advisor Paul was vet knowledgeable and helpful when explaining the process for the repair on my cx5 More

by DONK200871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 15, 2023

Service is always so quick. The waiting area is so clean, with lots of space to sit and work on your laptop. Has complimentary drinks available. The service department sends a g More

by kellymason87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Exceptional service! Knowledgeable and helpful staff. Very comfortable waiting room. Detailed service video is very useful and informative. Would highly recommend 495 Maz More

by SPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 14, 2023

They are very easy to work with. Always a pleasant experience. I never have any problems or need to go back once the scheduled service is complete. More

by D.JACKSONIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 13, 2023

I had my regular maintenance service. It was done in a short time, less than an hour. They sent me a very informative video. I am completely satisfied with my appointment. More

by GKRIGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 12, 2023

Great Service,Great people! I will be going back definitely! Also, the service is affordable. More

by Fab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 12, 2023

Good idea about the video walk-around inspection, it will be nice to have a video with the actual service been done, the leather seat came back with a lot of scratches like the person had something on his ba More

by Andres Hernandez
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
April 11, 2023

Great facilities. Really nice people. All around 495 Mazda is very clean and has a very professional and courteous staff. More

by mls37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 11, 2023

Came in to get car inspected, realized tires needed to be replaced on car with lease running out imminently. Alex helped me talk through all my options and I eventually ended up leasing a new CX5 More

by JOVEN@ALUM.WPI.EDU
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
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