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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 22, 2023
We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful. They delivered on all their promises and were honest, professional, personable and helpful. More
by lindaacevedo
Helpful April 07, 2023
Knowledgeable and professional. He was always available when I had a question and responded in a timely manner. He was always available when I had a question and responded in a timely manner. More
by Silva m
Employees Worked With
March 17, 2023
Great experience our sales person was amazing got a great deal got our new car in 2 hours deal got our new car in 2 hours More
by Mikegfla
March 14, 2023
A1 Toyota has been an incredibly wonderful dealership to work with. I have used them to service my used car and now for my first new car purchase. Everyone is friendly and welcoming. It was an awesome exper work with. I have used them to service my used car and now for my first new car purchase. Everyone is friendly and welcoming. It was an awesome experience. Working with Quincy was an amazing experience. He was thorough, personable, and efficient. He made my first new car purchase, for my birthday, so rewarding. I would recommend him and A1. More
by Wilkesyvette
February 17, 2023
Excellent sales and service, I’ve bought multiple vehicles and have has service regularly, these guys are top notch. vehicles and have has service regularly, these guys are top notch. More
by b.angelico
Employees Worked With
January 06, 2023
Dealership was very professional & responsive…Quincy was able to get my questions answered quickly and accurately. able to get my questions answered quickly and accurately. More
by TimWendy7
December 07, 2022
The team at A1 don't make you feel like a customer but a part of a group of likeminded passionate Toyota lovers. They prioritize your time and never make you feel like questions aren't important. The ene part of a group of likeminded passionate Toyota lovers. They prioritize your time and never make you feel like questions aren't important. The energy in the building is so positive. They have crushed the stereotype of "untrustworthy" car dealer. Will purchase all my Toyotas from A1. More
by Dmarsh34
December 02, 2022
Our entire purchase experience was the best car purchase we ever had we dealt with Jerry , Ed, and Lina. Everything was simplified, well explained, and straight forward. No surprises, hidden costs or pre we ever had we dealt with Jerry , Ed, and Lina. Everything was simplified, well explained, and straight forward. No surprises, hidden costs or pressure to go beyond what we wanted. Lina walked us through the purchase process and thoroughly explained the vehicle’s features and A-1’s customer care program. Jerry placed the order for our Rav 4 ensuring we understood what we were getting with a full understanding of what the final cost was. Ed was great at getting our financing and a Toyota military discount. Very efficient process. No mysterious paperwork. More
by Robert.sapiro
November 09, 2022
Many mechanics that I consulted with highly recommended that I only purchase a Toyota. From start to finish, my experience was exemplary. This was the first time I was purchasing a car on my own and my sal that I only purchase a Toyota. From start to finish, my experience was exemplary. This was the first time I was purchasing a car on my own and my salesperson Quincy Smith made the experience comfortable and less daunting. It was a pleasant experience from start to finish. Quincy is extraordinarily personable, a good listener, knowledgeable and very thorough. He provided extensive information and guidance regarding the components and features on the car I ultimately purchased, which was a a 2019 Toyota Corolla XSE hatchback. Quincy extended himself numerous times to call upon him in the future for any necessary assistance. Without hesitation, I would highly recommend him and A-1 Toyota.. More
by DianeG
Employees Worked With
November 09, 2022
Quincy was very helpful during the whole process. I’m very happy with my new Tacoma. I’d recommend Quincy and A1 Toyota to anyone looking to get a Toyota. The whole process was smooth and fast. I’m very happy with my new Tacoma. I’d recommend Quincy and A1 Toyota to anyone looking to get a Toyota. The whole process was smooth and fast. More
by John Fulton
