Acme Nissan

I found a Used car online. I was chatting with Acme and with Windsor. Windsor wanted me to come and hagel for their best price and Acme discounted the car and gave me their rock bottom price before I went with Windsor. Windsor wanted me to come and hagel for their best price and Acme discounted the car and gave me their rock bottom price before I went to them. I like the non hagel deal. Thank you to Erik and Rich. I enjoy my car and recomend you to everyone! Gurdwar More

Allen was great to work with. He helped me with all the features of the car. The price was great. Lou the General Manager was also very helpful in helping me choose a car that would fit my budget and lifes features of the car. The price was great. Lou the General Manager was also very helpful in helping me choose a car that would fit my budget and lifestyle. When I picked up my car, Allen walked me through all the features and that was a big help! I know know all the features my car has. I love the I Pod holder! More

I searched far and wide for a Nissan Sentra, but got the best deal and service dealing with Allen Roth. I was looked everywhere from NY to MD but chose Acmee Nissian because of Mr. Rother. His service befor best deal and service dealing with Allen Roth. I was looked everywhere from NY to MD but chose Acmee Nissian because of Mr. Rother. His service before, during and AFTER THE SALE was definately worth noting. He made sure I got the best price and that all eligible discounts were applied. Furthermore, he continues to follow up with me tothank me for my business and remind me of my recommeneded service appointments. I would highly recommend Allen for anyone looking to purchase a new car!! More

This dealership is the best I have have experienced. They have an excellent knowledgable technical staff and doing business was a pleasure. I was so pleased when I purchased my wifes 2010 Rogue I went back a have an excellent knowledgable technical staff and doing business was a pleasure. I was so pleased when I purchased my wifes 2010 Rogue I went back and purchased a 2010 Murano. I would never go anywhere else period. Jack and PJ made the experience incredable. I have prurchased and leased many cars in my 30 plus years driving and they made it the easiest. They are knowledgable about the products and treat you with respect. They arent pushy like other dealers. They provided many different ways to purchase and took their time making sure I was completly satisfied which I am! More

The heating system in my car was not working. I was The heating system in my car was not working. I was charged $650.00 for the "labor" for replacing the thermostat and flushing the cooling system. Th The heating system in my car was not working. I was charged $650.00 for the "labor" for replacing the thermostat and flushing the cooling system. The car was returned with the technician stating that the issue has been addressed. That was not the case - and actually there was NO improvement in the heating. Upon being questioned - Service technician states that actually another $2000.00 are needed for fixing the issue. The issue was escalated to the owner. The owner is a very rude person - who instead of trying to address the issue - actually tried to force us into spending the additional $2000.00. No one had an explanation of what was done for the $650.00 already spent - other than claiming it as labor charges. More

In short here is how this dealership operates: 2007: In short here is how this dealership operates: 2007: Leased an Altima and was given a residual price at which I could purchase the car for when th In short here is how this dealership operates: 2007: Leased an Altima and was given a residual price at which I could purchase the car for when the leased expired. 2010: When I went to purchase the car, I was told by Jack that the price that was on the contract which they had given me could not be honored and since they were not "making any money on the deal" that they couldn't stand by the price they had given me. Jack, eventually told me that he would sell me the car at the price that was on my original lease contract, only to have Bill and Lou contradict his statement and tell me that this was not possible. The correspondence during this entire exchange with them was horrible. I am convinced that becasue they really wanted to sell me the car at a higher price, and not honor what they originally told me that they were reluctant to return my calls. However when I wanted to sign a brand new lease, I couldn't get them off the phone. SMH In short Lou, Bill, and Jack run a horrible dealership. When I asked for the manager Jack told me he was the highest person, only to have Bill and Lou tell me they were the highest people and Jack was a nobody. SMH DO NOT TRUST ACME DEALERSHIP...THEY ARE VERY CORRUPT AND RUN A SHADY BUSINESS. THEY'RE NICE IF YOU LIKE THE NICE KIND THAT WILL KNIFE YOU IN THE BACK Go to Meadowlands Nissan (its well worth the extra 45min up the turnpike) they run a good business, and I ended up going there to close out my lease and get another car. More

I am sending this rating in because Acme Nissan does the things all dealers should do and most do not. They are polite, courteous and explain all repairs needed, what isn't needed and what repairs I shou things all dealers should do and most do not. They are polite, courteous and explain all repairs needed, what isn't needed and what repairs I should expect to plan for in the near future. They make a concerted effort to deal with each customer quickly, yet efficiently. They call you when the car is ready, you don't have to call them and find out it was done an hour ago which happens at many other dealers. When I call and ask for service the phone gets picked up right away, it doesn't ring and ring neccesitating me having to call again, which happens at many other dealers I have done business with. More

My expierience at Acme Nissan was one that I have shared My expierience at Acme Nissan was one that I have shared with everyone I know who is looking to purchase a new car. From the moment I walked into the My expierience at Acme Nissan was one that I have shared with everyone I know who is looking to purchase a new car. From the moment I walked into the dealership, I was treated with respect. My sales consultant Peter, was by far one of the best sales consultants I have ever dealt with. He took me all the way through the process until it was time to turn me over to his manager Rich who made sure everything was in order. Dealing with the finance office was less stressfull then one could have hoped for. And finally, when it was all concluded, I was thanked not only by the General Sales Manager Lou, but also by Paul one of the owners sons. I sincerely recommend Acme to anyone who is thinking of Nissan, but if they are not, thinking twice. More

Let me be more direct than the other negative ratings. The Service Department is fraudulaent, deceptive and warrants a federal investigaton under the Rico Act (look that up if you don't know). One-by-one The Service Department is fraudulaent, deceptive and warrants a federal investigaton under the Rico Act (look that up if you don't know). One-by-one they have driveen away five (5) members of my family -- and now me. In short the experiences have involved: claiming service was needed that in fact was not, charging for services that were not perfomred, charging for replacment parts that were NOT REPLACED, vehcle damage that was coveted up or just not reported to me (until I discovered it upon returning home -- and lastly HUGE overcharges for parts and labor. I only lasted this long because upon purchase of my last vehicle, I told this to the general manager! He promised me that things had changed and to call him directly if I saw any of these problems again. That conversation was conducted to close the deal on purchase of my last car. That was several years ago. So at this point, all I can do is TO STOP DOING BUSINESS WITH THEM. More

I have been going to Acme Nissan for service since 2004. I mostly only took my car there for recall services or if there was a problem with my car that I could not figure out. Here is what I gathered from I mostly only took my car there for recall services or if there was a problem with my car that I could not figure out. Here is what I gathered from my experiences with them... 1. They overcharge you for everything. From parts to labor. They will try to get as much money out of you as possible. (But who wouldn't expect that at a dealership right?) 2. The service managers are not very knowledgeable regarding the vehicles and the service that needs to be done on your car. Time after time, whenever I would speak with a service manager regarding issues with my car, they would always come up with issues that are not applicable to the problems/symptoms I was having. I know this bc one time I was actually able to talk to the mechanic that worked on my car and he told me totally different things than what the service manager told me. Maybe the service managers were just mixing up my car with someone elses. For the amount that you are paying, they should be paying more attention. I recommend talking with the mechanic rather than the service manager to prevent confusing yourself on what needs to be serviced on your car. 3. Acme Nissan Service Department is supposed to be the "expert" on figuring out what is wrong with your car, right? Wrong. A few times that I have taken my car there bc I could not figure out the issue, they were totally clueless on how to fix it. On this one particular occasion, to make matters worse, not only did they told me that they could not figure out the problem, but they would need to charge me $97 for every hour that they were trying to figure out the problem. Sounds fishy right? I told them they have 1 hour to figure out the issue. This was around 11am when they told me this. They never called me back, so I called them around 4pm to see what was up. I was told they were so busy that they didn't have a chance to call me and that they "think" they know the issue, but it will cost another $130 to see if it is that issue at all. And it if it is that issue, it will cost another $800. If it isn't that issue, well thats $130 down the drain (in addition to the $97). I opted not to have them look at my car any further. Acme Nissan likes the idea of "shotgunning" parts until they find out the real issue bc they get paid for the parts and labor. But I would recommend just going to a local mechanic that you trust bc they can do the same exact thing for a lot cheaper. 4. The people in the Acme Nissan Service department seem to be nice people, but how far does them being nice get you? Not very far and a whole lot poorer. Their customer service needs to be worked on and I recommend that Acme Nissan takes a step back and re-analyzes their practices. After my latest experience with Acme Nissan, it has accumulated to a point where I will not be doing business with them again, mostly because of their business practices and the feeling of being ripped off everytime I go there. I DO NOT RECOMMEND! More