Acton Toyota of Littleton

Ken Hsu is a true professional. My wife and i never felt pressured. He provided us with the facts and options to explore. The experience was the best we've had...a tribut to Ken's style and personality. He' pressured. He provided us with the facts and options to explore. The experience was the best we've had...a tribut to Ken's style and personality. He's an asset to the organazation and should be recognized for his work ethic and style. More

It is truly a pleasure to be a part of the Acton Toyota family - I always feel welcomed - even if I'm just stopping in to say hello to Travis McCarthy. You have put together one FINE group of people - hat family - I always feel welcomed - even if I'm just stopping in to say hello to Travis McCarthy. You have put together one FINE group of people - hats off to your organization. Keep up the great atmosphere and work. Every time I enter Acton Toyota I am greeted with a smile from Susan or the receptionist greeter. When I need service I am greeted promptly with a courteous smile and inquiry as to what I am in need of and then off to one of the fine service coordinators - from Neil Schwartz to Steve Martin. As with any dealership price - you expect to pay a bit more - after all I am not visiting my corner gas station garage - and Acton Toyota in my mind exemplifies what a quality dealership should be - You'd expect this type of superb service from a high end car dealer - but I get every day with my every day car - It is truly a delight to visit Acton Toyota of Littleton. Thanks Travis and Steve Martin and everyone at the dealership. Sincerely - Michael Kalajian More

Excellent new dealership. Efficient sales process. The salesman even worked while his two month old newborn spent some time in the hospital with a high fever. He apprised us of the process and contacted salesman even worked while his two month old newborn spent some time in the hospital with a high fever. He apprised us of the process and contacted us at convenient times. Other dealerships weren't nearly as efficient when bidding for this transaction. More

I was met by Shawn on the very first day I wanted to find out about leasing a 2010 Prius. I had visited the web site and showed my interest of trading my 2006 Hyundai. He contacted me the next day. I told hi out about leasing a 2010 Prius. I had visited the web site and showed my interest of trading my 2006 Hyundai. He contacted me the next day. I told him that this was all new to me but I wanted to look at a lease because I only drove about 5000 miles a year. He said this would be perfect for me. I've always wanted a Prius and now I was able to get one that would have been out of reach as a purchase. Well, I love the car and I have to say Shawn had to put up with my emails and call backs. When I told him I wouldn't be able to pick the car up for a couple of days because of taking care of my grandson, he offered to deliver the car to my house and drive back in the trade. Great service.......Look forward to dealing with Acton Toyota again.. More

We just bought our second Toyota from Acton - both experiences have been straightforward and easy. Competitive prices too. We have now '97 & '98 and '11 Camrys and '07 & 09 Prii. With the best servi experiences have been straightforward and easy. Competitive prices too. We have now '97 & '98 and '11 Camrys and '07 & 09 Prii. With the best service waiting room in all of greater Boston - what's not to like? More

From the very begining the experience with Wellington Periera and Acton Toyota was flawless. There was no pressure, total honesty and I was treated with respect. After dealing with many, many dealerships Periera and Acton Toyota was flawless. There was no pressure, total honesty and I was treated with respect. After dealing with many, many dealerships over the years I can say hands down that Acton Toyota and Wellington Periera in particular are going to be getting my business from now on.. Just fantastic, can't thank them enough!! More

As always, a great customer experience. Love having wireless access; I get more work done in their cafe than I do in my office! (no interuptions) The service tech was great to bring the damaged filt wireless access; I get more work done in their cafe than I do in my office! (no interuptions) The service tech was great to bring the damaged filters to the service advisor so that I could see what was going on with my rodent problems. I also got a sense where the problem areas are so that I can get more aggressive with my anti mouse proofing. (it has been a tough year) No complaints from me; those guys do it right! A nice clean place to work while waiting, free breakfast, great coffee, and supportive service staff. More

The salesperson I worked with, John Bohr, was very helpful, friendly & reasonable. The finance guy, Steve, was a little pushier, but I guess that's his job: to upsell the add-ons. The only reason I helpful, friendly & reasonable. The finance guy, Steve, was a little pushier, but I guess that's his job: to upsell the add-ons. The only reason I didn't rate the "Price" category above as a "5" is because I think anybody would be crazy to say they got a "Great" price on any new vehicle. More

My husband and I have been in contact with Acton Toyota for about three months now. We almost bought our Tacoma around Labor Day but there was a mix-up concerning the rebate and it had expired before the n for about three months now. We almost bought our Tacoma around Labor Day but there was a mix-up concerning the rebate and it had expired before the new Tacoma was delivered to the dealership from NH. (We wanted a color other than white or black and that's all Acton Toyota had at the time). We were disappointed to lose that special offer and we decided not to buy at that time. Steve Augusta stayed in touch with us (not in an annoying bothersome way though) to let us know of subsequent special offers. On Nov. 17 we had both a call from Steve re: a terrific dealership rebate as well as an email from Toyota offering an additional $500 off. This was all too good to ignore; we paid Steve a visit and bought our new Tacoma! We love it. I'd say the 2 best qualities that stand out from all our interactions with this dealer are 1) no pressure to buy and 2) follow-up. Steve Augusta and Tomas Revetria both have done a very good job. More

Kudos on your new service center. As I mentioned to someone there, it strikes me as the Jordan's Furniture of car repair. The facilities are terrific, the staff look clean, and the pervasive attitude someone there, it strikes me as the Jordan's Furniture of car repair. The facilities are terrific, the staff look clean, and the pervasive attitude is one of respecting the customer. Happy Thanksgiving! More