Acura of Auburn
Auburn, MA
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64 Reviews of Acura of Auburn
Great experience After having a vehicle totaled on the highway at the end of May, my search for a new vehicle was pushed up quite suddenly. I Purchased a used 2013 For After having a vehicle totaled on the highway at the end of May, my search for a new vehicle was pushed up quite suddenly. I Purchased a used 2013 Ford Escape Titanium a couple of weeks ago, and I couldn't be happier! Not only did Zach help me find just the vehicle to fit my needs/wants, and price point, his professional, courteous manner and low pressure, straight to the point approach, made the whole process of getting in a new(to me) vehicle absolutely painless, and rather enjoyable. I'll look forward to coming back in a few years to upgrade to a brand new Acura! Thank you! More
Excellent Experience!! I highly recommend Acura of Auburn! My salesperson, Zach Reed, was fantastic. He was extremely patient with this indecisive buyer... My overall buyin I highly recommend Acura of Auburn! My salesperson, Zach Reed, was fantastic. He was extremely patient with this indecisive buyer... My overall buying experience was fabulous! More
friendly and great service I recommend Acura for the great service and presentation on my new vehicle Don was excellent taking me through the vehicle with all the updates in tec I recommend Acura for the great service and presentation on my new vehicle Don was excellent taking me through the vehicle with all the updates in technology and how to use it all More
The only place I'd ever buy a car for myself or my family I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my first marriage. The sales team and the service team have always been professional, friendly and worked with me as a partner in deciding on both car purchases and repair decisions. They negotiate reasonably and tranparently and are focused on building a long term relationship vs. making the most money on a single transaction. This is the only dealership in my 40+ years of car buying with which I haven't needed a shower after dealing with the salesmen. I heartily recommend them for any purchase or lease, be it new, pre-owned or used. More
PLEASANT & PROFESSIONAL EXPERIENCE DON HEATH WAS VERY PLEASANT, KNOWLEDGABLE, PROFESSIONAL AND LOW KEY. MY WIFE AND I WERE ON THE FENCE ABOUT WHAT TO BUY UNTIL WE STARTED A DIALOGUE WI DON HEATH WAS VERY PLEASANT, KNOWLEDGABLE, PROFESSIONAL AND LOW KEY. MY WIFE AND I WERE ON THE FENCE ABOUT WHAT TO BUY UNTIL WE STARTED A DIALOGUE WITH DON. THE DECISION BECAME EASY, WE WERE BUYING FROM HIM! EVERY STEP OF THE WAY WAS A GREAT EXPERIENCE. More
No hassle and no pressure. I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I had never leased a car before but they showed me the advantages of leasing vs buying. I typically only drive 8,000 to 10,000 miles a year since I retired and after my husband and I went over their figures for a few days, we agreed with the dealer that a leasing plan made more sense for our situation. Denny & Nate were a pleasure to do business with. I would definitely buy from them again and I love my RDX. More
Quality People, Great Experience! I have been using Acura of Auburn for over 15 years. I would not hesitate to recommend them to friends and family. Can't beat them for sales and s I have been using Acura of Auburn for over 15 years. I would not hesitate to recommend them to friends and family. Can't beat them for sales and service. More
A++ experience I'm going to recommend Acura of Auburn to all my Acura owning friends from now on! I own two Acura TL's, 2003 and 2005, and in both instances neede I'm going to recommend Acura of Auburn to all my Acura owning friends from now on! I own two Acura TL's, 2003 and 2005, and in both instances needed parts rapidly. Henry and Stacey in the parts department were both awesome and made the experience great. The first time I needed a replacement heater fan harness for my 2003, Henry got me the right part and gave me a great price as well. I had my girlfriend pickup the part for me and he even went above and beyond and gave us a printout with the official instructions on how to do the repair. The second time I needed a new rear underbody spoiler for my 2005, Henry gave me a stellar price and even guaranteed I could pick it up the next morning. I placed the order at 4:00PM and was able to pick it up the next morning around 10:00AM! Upon pickup, he offered to dispose of the large box the spoiler shipped in, which helped me out immensely. Both Stacey and Henry made the 35 minute drive to the dealership worth it. I will be returning when I'm in need of parts and when service time comes around. More
Wonderful experience I bought, serviced and have been the owner of a 2003 TL from Acura of Auburn. Jeff Neal in the Service Department has always been great to deal with. I bought, serviced and have been the owner of a 2003 TL from Acura of Auburn. Jeff Neal in the Service Department has always been great to deal with. Because of the quality of the vehicle and service, I purchased a new 2016 RDX. Don Heath in Sales was great to work with! I look forward to many more years with the Acura of Auburn dealership. More
Exceptional experience Bob Riel was my sales contact, he is a great person to work with. The dealership is awesome. I have purchased 5 cars in the past and have had nothi Bob Riel was my sales contact, he is a great person to work with. The dealership is awesome. I have purchased 5 cars in the past and have had nothing but the best buying experience. The service department is awesome; Jeff Neal is also a great person to work with when needing service . More