Acura of Columbus

They always do a great job explaining everything what they are going to do and then everything that was done. Everyone is always super nice and friendly. they are going to do and then everything that was done. Everyone is always super nice and friendly. More

I think it was outstanding the the service advisor f\provided pictures of the findings of the multi-point inspection. This helped when the customer is noty allowed in the service area. f\provided pictures of the findings of the multi-point inspection. This helped when the customer is noty allowed in the service area. More

Every visit Is always exceptional.. the service advisor and the staff are always so friendly and helpful. I love the idea of the loaner vehicle that is very helpful especially for the families with one veh and the staff are always so friendly and helpful. I love the idea of the loaner vehicle that is very helpful especially for the families with one vehicle.. great idea.. love acura.. More

Fast easy drop off and pick up with friendly service smiles. I was asked about car return time and received a phone call when it was washed and ready to go. I'm liking this dealership. While my assig smiles. I was asked about car return time and received a phone call when it was washed and ready to go. I'm liking this dealership. While my assigned guy, Larry, was busy; I was checked in by another! More

The staff was very professional and friendly. I truly appreciated the updates that were sent regarding the status of my vehicle. Thank you all for taking care of my vehicle and the refreshing bottle of w appreciated the updates that were sent regarding the status of my vehicle. Thank you all for taking care of my vehicle and the refreshing bottle of water! More

It is always a positive experience to have my car serviced here. Thank you for the speedy service when I needed my car serviced with such short notice. serviced here. Thank you for the speedy service when I needed my car serviced with such short notice. More

I’m always welcomed so kindly by the service department. I love the special departing bottle of water. Job well done! I am very pleased with the service department. I love the special departing bottle of water. Job well done! I am very pleased with the service department. More

The service and courtesy provided was above average, as always. Periodic updates were provided during my wait. The wait area was clean and well stocked. The service manager was professional and friendly. always. Periodic updates were provided during my wait. The wait area was clean and well stocked. The service manager was professional and friendly. What needed to be taken care of, was done. What more could you ask! More

Thank you for the speedy service and keeping me informed of progress and the issues that needed attention. Great customer service experience at this dealership. of progress and the issues that needed attention. Great customer service experience at this dealership. More

The personnel at this dealership are very responsive and customer service oriented. I am always greeted warmly upon arrival by the man who checks the car in to our service advisor, Steve Britt, writing the customer service oriented. I am always greeted warmly upon arrival by the man who checks the car in to our service advisor, Steve Britt, writing the service order who is knowledgeable in answering my questions regards service issues! The parts manager, Richard MacMinn is an absolute jewel to your organization as well! More