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Acura of Honolulu - Service Center

4.9

265 Lifetime Service Reviews

777 Ala Moana Boulevard, Honolulu, Hawaii 96813

265 Reviews of Acura of Honolulu - Service Center

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November 12, 2018

"So simple and easy"

- Al-ohana

We are always so pleased with the service we get from Larry and team. They make it so simple and easy, from scheduling to pick up. Thank you Larry for raising the bar in service and excellence. Simple and easy - so appreciated!

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Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 11, 2018

"Great Service"

- Ebacani

Overall great service. The new building was great. Good snacks, good coffree. Jason called me right away. Told me it would be 1.5hour wait and sure enough, my car was done in 1.5 hours.

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Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Dead Battery"

- tsxwagon

Excellent service. Frank clearly explained services, processes and estimated costs. Also, kept me informed of status service and how long it would take. Keep up the good work Frank!

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2018

"Great service!"

- konagirl54

Frank was extremely friendly and professional. The staff there made sure I was taken care of. My concerns were addressed first and foremost, and dealt with accordingly. Will be back for all future service appointments!

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Excellent "

- Kelii1124

I was provided excellent service yesterday. Jacob was patient, knowledgeable & very helpful. He was attentive & made me feel like I was his only customer. Others there provided great service too. They were friendly & helpful.

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Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 27, 2018

"Exceptional customer service from Frank Oros"

- jtokunaga2@gmail.com

I have been a Toyota customer for years until today. Acura surprised me with their exceptional and personalized service. Frank was my service agent. Outstanding.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 16, 2018

"Great Service"

- changrod@yahoo.com

Car went in for 1 year service, we encountered no problems. Able get the same quality service as before. Glad to see Acura of Honolulu getting over the issues.

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Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 14, 2018

"Great"

- Nagaho

Service at Acura is always great. Frank takes care of everything. Your new area looks fantastic. Keep up the good work and will always keep coming back. Shuttle service is so convenient for your customers. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 12, 2018

"Great experience "

- Greg

Came in for an oil change and the greeting, service, waiting area, and everything about the new Acura location was very pleasant. The staff were all in good spirits and very welcoming. I would def recommend my friends to shop Acura!

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Recommend Dealer
Yes
Employees Worked With
Ruben Lactaoen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 06, 2018

"A great experience"

- KO

Jacob kept me informed on the status of my car the entire time it was in the shop for repair. He was very courteous and friendly..

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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