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Acura of Honolulu - Service Center

4.9

283 Lifetime Service Reviews

777 Ala Moana Boulevard, Honolulu, Hawaii 96813

283 Reviews of Acura of Honolulu - Service Center

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January 19, 2019

"Air Bag Recall"

- Starkey

Thx Larry for making our experience at Acura of Honolulu exceptional. Larry got us right in, Gave us a loaner and the car was finished earlier than expected. Or car was washed and ready for pick up when we arrived. Awesome service from an awesome crew. John

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Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2019

"Top Shelf Service"

- garettcosner

Frank took care of our needs by quickly completing the service and found ways to save us money adding value to your service department. Great experience overall.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2019

"Fast efficient service for long time customer"

- TonyWHI

Frank Oros and the Acura service team were able to take care of my issue quickly and got me on my way. Frank got me the right information, helped set up the appointment and kept me informed along the way. A very enjoyable and low stress experience.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 08, 2019

"Straight forward service"

- Bab

The folks knew I was coming - the dealership has a nice waiting lounge - service time estimate was accurate - I was in and out in no time.

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Recommend Dealer
Yes
Employees Worked With
Keris Hayashida
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 31, 2018

"0k with questions"

- Bimmer

Bought loaner ilx early Feb. Thought would have a new safety check and oil change at purchase. Satety check expired end of Feb. Oil notice just appeared 50% at 7000+ miles?

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Recommend Dealer
Yes
Employees Worked With
Shane Yuen
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Service"

- Susan Hewitt

Jacob Pokipala gave exceptional service and rendered helpful advice on many aspects of my car. I was very happy with his help and the advice he gave.

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Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Outstanding Service"

- Acuratsx

Larry Yip consistently provides exceptional service! We can always count on Larry to help us. We appreciate the loaners he is able to get us.

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Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Confident Driver"

- Jyoung

Price is high but you get what you pay for...trusted service, friendly attendants, and loaner availability. Thank you Larry Yip for such great service!

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Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Oil change "

- MDX Hybrid Mausi

Annual oil change appointment was easy to schedule and the day and time was available. New Acura waiting room had a lot of amenities and seating. Waiting time was as the Service representative stated. I received a gift discount Acura sent me via email. I am a 12 year Acura customer.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 27, 2018

"service"

- skyfox

I have always received fast courteous service and all charges were explained to me up front. The employees who check customers in are always friendly and efficient.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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