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Acura of Honolulu - Service Center

4.9

252 Lifetime Service Reviews

777 Ala Moana Boulevard, Honolulu, Hawaii 96813

252 Reviews of Acura of Honolulu - Service Center

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September 15, 2018

"Great service"

- Pst

Employees are always friendly and helpful. We get our car back in a timely manner. If we have concerns about our car, they try to meet our needs.

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Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 02, 2018

"Great and fast service."

- Rkokuzo

Friendly and helpful service representative. Very nice and clean waiting area with snacks and drinks which was a plus. Fast and reliable service. Was done in half the estimated time.

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Recommend Dealer
Yes
Employees Worked With
Keris Hayashida
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 02, 2018 -

Acura of Honolulu responded

Thanks for servicing your vehicle at Acura of Honolulu. We appreciate your positive feedback and thanks for the nice review - Aloha Thanks, Jim Woods Acura of Honolulu

September 02, 2018

"Fast Service"

- LoveMPForever

From drop off my car to finish, everything is fast and great. My car is well taking care of. Thank you. Will come back for sure.

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Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 02, 2018 -

Acura of Honolulu responded

Thanks for servicing your vehicle at Acura of Honolulu - we are grateful for your positive feedback - Aloha Thanks, Jim Woods Acura of Honolulu

September 01, 2018

"Great service "

- Nahmee

I know when I bring my car in and Frank is my service advisor, everything will be done correctly and in a timely manner. Love the new showroom! Nice and roomy. The entrance was hard to find, drove all the way around the huge block trying to find it, finally called and found it it’s right after the hotel entrance for now. Saw the new A-spec too, very nice!

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2018

"Excellent Service"

- SUV Mom

I bring my SUV to Acura for service and have been using Larry as my service advisor. Great service, friendly and keeps me up to date on what service needs to be done soon or in the future. Recommended!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ruben Lactaoen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 27, 2018

"Always and excellent experience"

- gail

I've been an Acura owner for over 20 years and I've ALWAYS had great experiences with the service crew! All service managers are professional and personable ... they always make me feel like part of their family.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Keris Hayashida
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2018

"Larry is awesome!"

- yorkinhawaii

Larry has been my service guy for the past couple of years. He's friendly and very knowledgeable! Thanks Larry for always making our MDX service go smoothly!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Yip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 23, 2018

"Exceptional service"

- Uku66

Exceptionally good and professional service, as usual. Frank and his crew are top-notch. One can always rely on Acura of Honolulu for quality service. Will be back soon. Mahalo.

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Recommend Dealer
Yes
Employees Worked With
Frank Oros
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"My First Service"

- Sky8950

I would like to thank Shane Yuen, Jacob Pokipala and Master Technician Chad taking such good care of my 2018 Acura TLX A-Spec. The feeling of Aloha that I got from the staff at Acura of Honolulu makes me wonder why I didn’t make Acura my car of choice from back in the day. I will certainly continue having service done on my A-Spec in the near future and consider picking up another Acura. Thank you and big Mahalos to Shane, Jacob, Chad and all the staff at Acura of Honolulu, you guys are 5 stars in my book. Aloha, Sean

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane Yuen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 15, 2018

"Smooth Operation"

- Orly B

From start to finish, I was treated with respect. Jacob ensured that the service was done as quickly as can be, especially since it was for a weekend appointment. With a free wash and vacuum, my car was ready within the time they said it would be done. I was able to meet my other personal appointments for the rest of the day. Great teamwork on Acura's part!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jacon Pokipala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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