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Acura of Peoria
Peoria, AZ
1,868 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,868 reviews
Helpful December 29, 2023
Great dealership, very helpful and knowledgeable. No xx in the dealmaking discussion. Picked us up at the airport, had the car perfectly prepped for delivery. No xx in the dealmaking discussion. Picked us up at the airport, had the car perfectly prepped for delivery. More
by KenM
Employees Worked With
December 23, 2023
Good team victor was great I am so thankful he took the time to set up my car system educated us on how our new vehicle worked friendly good communication time to set up my car system educated us on how our new vehicle worked friendly good communication More
by alizoroufch
Employees Worked With
Victor
December 14, 2023
Great experience the salespeople worked fast and got excellent customer service and was in the dealership for less than 1 hour to complete the transaction!!!!! excellent customer service and was in the dealership for less than 1 hour to complete the transaction!!!!! More
by Easymoney
December 05, 2023
Poor experience, vehicle had a loud noise from the back during the test drive - was told the noise was from the new snow tires installed. Brought back 2 weeks later and ended up paying $2800 in repairs fo during the test drive - was told the noise was from the new snow tires installed. Brought back 2 weeks later and ended up paying $2800 in repairs for damaged right & left lower arm and rear struts, was told by Service the car should have never left the lot. Also advised I bought a 'lower end car' (very insensitive), apparently my money for a used car had no value whatsoever. More
by TJ
Employees Worked With
Grady Gradias
December 04, 2023
Brought my 2017 Acura RDX in with a brake issue. I explained that I had replaced the rotors on the car twice and that was not the reason the brakes shook the wheel when braking. $185.00 later they c I explained that I had replaced the rotors on the car twice and that was not the reason the brakes shook the wheel when braking. $185.00 later they came back that the 2 day old rotors were warped and wanted to do a complete brake job for $1500.00. Drove away upset and started reviewing the issue myself. Replaced the calipers and found that the left one was not functioning properly and replaced the front calipers and the problem went away. Got a call from Melanie and wanted to know how my service experience was and repeated the story and asked for my 185.00 back as their diagnosis was incorrect. NO call. Three days later I called and asked Melanie what the status of my request for a refund. Had to go through the story again. No response. At that point I gave up. DO NOT BUY A CAR OR GO FOR SERVICE TO ACURA OF PEORIA. More
by phxrider
Employees Worked With
Melanie
October 29, 2023
Very good buying experience, will recommend dealership to friends and associates, very knowledgeable sales force, great experience friends and associates, very knowledgeable sales force, great experience More
by petemcneal1717
Employees Worked With
October 24, 2023
If I could give Acura of Peoria zero stars I would. I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only did we not get any notice that the car was sold, but the front desk sales associate told us he would call us back with the status and never called back. Huge waste of time. Don’t trust Acura of Peoria, they don’t respect their customers. You should take your business elsewhere! More
by Benjamin.e.roe
Employees Worked With
Yanet Hernandez
October 22, 2023
Exceptional Customer Service! No hassle purchasing a vehicle. Staff is friendly & willing to work with you! No hassle purchasing a vehicle. Staff is friendly & willing to work with you! More
by Janice
