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Acura of Pleasanton

Pleasanton, CA

4.9
1,116 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,116 reviews

January 09, 2024

Ana and management staff were excellent. I would buy a car from them again. Thanks to Mary and Jeremy as well. More

by slobake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana, our sales associate was excellent. Working hard and going out of her way to make the deal work for us
Jan 11, 2024 -

Acura of Pleasanton responded

Hi Slobake, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

January 09, 2024

Top notch staff and service and pleasant environment a a a a a a a More

by patrick.okeeffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
Jan 11, 2024 -

Acura of Pleasanton responded

Hi Patrick.okeeffe, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 09, 2024

It was a pleasure working with Alexander Lorenzo. He made sure I was treated fairly and made me feel welcome. I would recommend him to my friends and family! More

by Raider.ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Lorenzo, Mary in finance
Jan 11, 2024 -

Acura of Pleasanton responded

Raider.ron, we are so pleased you enjoyed your visit to Acura of Pleasanton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

I have my vehicle maintained a few times with this dealer, e.g., oil change, filter change, battery replacement and driving belt replacement. They provide excellent service with multiple inspection in More

by Shawn Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 11, 2024 -

Acura of Pleasanton responded

Hi Shawn Wang, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2024

Marisol Arvizu was super nice and excellent service representative. I have no complaints. Great location and all the employees are super nice!!! More

by Yama.Anwary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu , Marisol Arvizu
Jan 10, 2024 -

Acura of Pleasanton responded

Thank you Yama for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

January 06, 2024

My car didn’t pass smog and needed to find a part; called my service advisor since near closing time and she went to parts on my behalf and ordered parts. Due to holidays, delivery was delayed but as soon as More

by TriValleyFoodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 10, 2024 -

Acura of Pleasanton responded

Thank you TriValleyFoodie for sharing your recent experience with our teammate Marisol during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Acura. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

January 04, 2024

Marisol was so helpful the best service writer always kept me informed and answered all my questions More

by Jvslew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 06, 2024 -

Acura of Pleasanton responded

Thank you Jvslew for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

January 03, 2024

Joshua Cosico (Sales) and Gabriel Gonzalez (Sales Manager) were excellent. Whoever checks out the car (Service or Sales Preparation) could have done a better job in noticing a stain, sap or whatever More

by dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cosico Sales five out of five rating., Gabriel Gonzalez
Jan 05, 2024 -

Acura of Pleasanton responded

Thank you dave for sharing of your experience with our teammates Josh and Gabe while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 28, 2023

In and out on time. Did what they where supposed to and came in the on price quoted More

by Carlson.jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas
Dec 30, 2023 -

Acura of Pleasanton responded

Hi Carlson, thank you for taking the time to leave a 5-star review for us at Acura of Pleasanton. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 18, 2023

I’m satisfied with the service. I would like to thank Edward my advicer with an enormous service. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Dec 19, 2023 -

Acura of Pleasanton responded

Thank you George for allowing us to provide care for your Acura and for sharing of your experience with teammate Edward. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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