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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,119 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,119 reviews

November 28, 2023

Marisol Arvizu is a great service agent and her service and the work from this location is why I keep coming back here. More

by FESQUIVIAS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Dec 01, 2023 -

Acura of Pleasanton responded

Thank you FESQUIVIAS76 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 24, 2023

Landon Bura and Acura of Pleasanton came through for me again. The video they provided made very clear the condition of my car. They kept the work to just what I asked and made recommendations for work tha More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Quintero-Barajas, Landon Bura
Report | Print
Nov 29, 2023 -

Acura of Pleasanton responded

Thank you Dan for sharing of your experience with Landon and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 23, 2023

Marisol is great! I appreciate the fantastic service taking care of my 2019 Acura RDX. More

by Steve Swanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 25, 2023 -

Acura of Pleasanton responded

Thank you Steve for sharing your experience with Marisol and our service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 22, 2023

Marisol in service is outstanding! I appreciate her attention to detail and excellent customer service. Acura Pleasanton has been excellent to me from purchase to service, I highly More

by Cynthiasilva419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 25, 2023 -

Acura of Pleasanton responded

Thank you Cynthiasilva419 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 20, 2023

Excellent customer service, attention to detail. Landon described all needed service recommendations & requirements thoroughly. We are very Happy customers! Thank you, Landon! More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Nov 23, 2023 -

Acura of Pleasanton responded

Thank you SL for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 19, 2023

Great service and attention to detail, quick and efficient. My sales rep was awesome 👏!! Marisol More

by rrook07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you rrook07 for sharing your experience with our teammates Landon and Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 19, 2023

Marisol in the service department is absolutely amazing and helped me fix my car and made sure that everything I needed done to my vehicle was done. She went above and beyond in making sure everything was More

by Rrasheed13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you Rrasheed13 for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 18, 2023

Excellent customer service. Very attentive to your needs. Everyone’s nice. I would definitely recommend this place. More

by tpsaddi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Report | Print
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you tpsaddi for sharing your experience with our teammate Victor and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 17, 2023

Art was amazing. Services were performed beyond expectations. I found this dealership to be fair and upselling anything. More

by Venkata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ART MEJIA
Report | Print
Nov 21, 2023 -

Acura of Pleasanton responded

Thank you Venkata for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 11, 2023

I was greeted by service rep, Marisol and she is very knowledgeable and provided steller customer service. Her 20 years of experience with dealership is well reflected in her great personality and I have More

by Linux4121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 15, 2023 -

Acura of Pleasanton responded

Thank you Linux4121 for sharing your recent experience with our teammate Marisol during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Acura. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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