Acura of Rochester

Pleasant I purchased a ACURA MDX from Rick Gross in 2008 and was very pleased with the service. Eleven years later in March 2019 I went back to Acura and Rick I purchased a ACURA MDX from Rick Gross in 2008 and was very pleased with the service. Eleven years later in March 2019 I went back to Acura and Rick Gross for another car and again was very pleased with the service. More

The ideal car buying experience I came to this dealership in hopes of purchasing the car I yearned to find. Upon entering I was greeted by one of the most pleasant, upfront, laid bac I came to this dealership in hopes of purchasing the car I yearned to find. Upon entering I was greeted by one of the most pleasant, upfront, laid back but very customer service oriented salesman I’ve encountered. More than happy to show me the car I had long searched for, & offer a test drive. What I didn’t expect was his knowledge. Unveiling perks of the vehicle I didn’t know existed. I was impressed. I was also impressed with the condition of the vehicle. Immaculate! This car was spoiled in their care. Garber Acura provided the best car buying experience I’ve ever had. It was short, hassle free, & informative. Cheers to Rick for all his outstanding customer service & Jerod for making it all happen. Much recommendation. More

Very helpful and informative. I had a great experience at Acura, they answered all of my questions and provided me with top-notch service. I will continue to go here for all of my I had a great experience at Acura, they answered all of my questions and provided me with top-notch service. I will continue to go here for all of my vehicle needs! More

excellent customer service I was very impressed with the team at Acura of Rochester. They were very friendly and knowledgeable. I am new to the Acura but am very impressed thu I was very impressed with the team at Acura of Rochester. They were very friendly and knowledgeable. I am new to the Acura but am very impressed thus far. My salesman Jabin was excellent in explaining the features and working with me with my new SUV purchase. More

Acura of Rochester is A Plus Amazing If you not sure what kind of car or SUV you are looking for please do yourself a favor and stop into Acura of Rochester. All of the sales staff is ama If you not sure what kind of car or SUV you are looking for please do yourself a favor and stop into Acura of Rochester. All of the sales staff is amazing but if your extremely lucky like I was Jabin will take extra special care of you. His knowledge of all cars was impressive not only from basic information but to the details of how it all works so you leave the showroom with a total understanding and a love for why Acura is the perfect fit. I love my 2019 RDX! More

Great salesperson, great car! I love my 2015 Acura MDX and I have our salesman Rick Gross at Acura of Rochester to thank. During the year that my husband and I spent studying and t I love my 2015 Acura MDX and I have our salesman Rick Gross at Acura of Rochester to thank. During the year that my husband and I spent studying and test driving cars from a number of different dealerships, Rick patiently and expertly answered all our questions and gave us expert advice and information. Rick's knowledge of all things Acura is amazing! We visited the showroom many times and each time Rick took all the time we needed to compare and contrast each Acura we were considering. When we finally decided on our MDX, Rick very carefully and thoroughly explained all the functions and features of the car. He was, and is, a terrific asset for Acura. If you are looking for a new, or used, car, meet with Rick. I am confident that you will enjoy working with him, and will enjoy your Acura! Acura Rochester also has an excellent service department. They really thoroughly know their cars and will give your car thorough and expert service. Today I took my MDX in for my NYS inspection. Not only did they complete the inspection but they also washed my car and cleaned the floor mats! Not a trace of winter salt and dirt was left. My car looked brand new! I highly recommend Acura of Rochester. I am looking forward to many years of driving pleasure with my MDX, and to great automotive service from the sales and service teams at Acura of Rochester! More

great experience I was able to choose between 2 different models in objective way. I was allowed to weigh pros and cons of both MDX and RDX for me and my future retiri I was able to choose between 2 different models in objective way. I was allowed to weigh pros and cons of both MDX and RDX for me and my future retiring soon and moving to southern climate. I was offered a blend of a lease and purchase for total of 6 years which is terrific when I will be moving to southern climate and no longer putting heavy miles on a great vehicle. I chose the RDX and am very happy with it so far. More

It is top notch. I WILL returnwhen my lease is up I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up. More

Bad experience Their manager very rude He cut his sakes man during discussion with the customer Rudly addresses the customer do not wast our time NO MANNERS was Their manager very rude He cut his sakes man during discussion with the customer Rudly addresses the customer do not wast our time NO MANNERS was a serious buyer for acura Now canot even look st because of the rude experience ACURA corpo should review thier managers carefully I beleive Acura copro should consider the review feedback diligently More