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Acura of Salem
Salem, OR
482 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 482 reviews
April 09, 2024
Kevin is always very helpful and nice, we really appreciate him. The dealer provided a good service! appreciate him. The dealer provided a good service! More
by xuxiaolanhk
Verified Customer
Helpful April 09, 2024
Kevin's the best, always takes care of me and is very prompt, courteous and responsive. prompt, courteous and responsive. More
by ecarroll86
April 09, 2024
Kevin went above and beyond working with us on our MDX (2014) on a major maintenance. We just purchased a new 2024 MDX and wanted to give our old Acura to our daughter. This is our 4th Acura that we purc (2014) on a major maintenance. We just purchased a new 2024 MDX and wanted to give our old Acura to our daughter. This is our 4th Acura that we purchased from this dealership. We love the customer service and the excellent maintenance we’ve received from Acura of Salem! We highly recommend them to all our friends! Abel also did a great job through the test drive to purchase of our new MDX. We’ve worked with Mike Harder through the purchase of our other Acuras. He is so professional and knowledgeable and located the perfect MDX that fit our needs. More
by Debeaquinto
April 07, 2024
EASY. Was able to handle a lot of it over the phone, the staff was friendly and not pushy, it was a really positive buying experience. Was able to handle a lot of it over the phone, the staff was friendly and not pushy, it was a really positive buying experience. More
by ErikaNicole
April 05, 2024
Dealing with Acura of Salem was easy. I was out of state. The process was smooth with no hassle. I was out of state. The process was smooth with no hassle. More
by STEVE_TROY
April 04, 2024
I’ve always been treated with kindness and respect. I’ve been well informed and the service has been excellent. I’ve been well informed and the service has been excellent. More
by LMK9450
Employees Worked With
April 04, 2024
Quick, efficient and quality service. It's nice to not have to worry about being treated unfairly. It's nice to not have to worry about being treated unfairly. More
by dk
April 04, 2024
Kevin went out of his way to squeeze my car in on a busy Friday to fix my electrical problem. Turns out it was just the battery that was not taking a charge. They replaced the battery at no charge (11 mon Friday to fix my electrical problem. Turns out it was just the battery that was not taking a charge. They replaced the battery at no charge (11 months were left on warranty) and sent me on my way. I drive all the way from Tigard due to the high quality service that I receive from Kevin Tillet and his Acura Tech named Travis. This is the friendliest dealership I have ever used in my 50 years of buying cars. Thank you Kevin, Travis, and the whole Acura service team. Sincerely, Charlie Forsyth More
by chasator
April 03, 2024
Professional. Gave me a quote I can use when I bring my car in June for repairs. Gave me a quote I can use when I bring my car in June for repairs. More
by HAMMERREADER
April 02, 2024
Mike and Brent made buying my Acura a breeze. This is the 6th car I’ve bought from Acura through Mike. Great Service! This is the 6th car I’ve bought from Acura through Mike. Great Service! More
by HIATTSHTHOMPSON
