Acura of Westchester - Service Center

I've been having my RDX serviced at Acura of Westchester since I purchased the car in 2007. Through the years they have provided nothing but excellent service. I will not bring my car anywhere Westchester since I purchased the car in 2007. Through the years they have provided nothing but excellent service. I will not bring my car anywhere else. They are friendly, thorough, and are always there when you need them. My most recent visit i worked with Shannon Lemon on having some body work done on the vehicle. Throughout the process she was extremely helpful, friendly and answered every question I had. If you want a friendly face and excellent follow through - I recommend Shannon. Thanks again Acura of Westchester! More

Shannon was professional, efficient and helpful through the whole services experience. She kept us apprised of timing (accurately), as well as describing the work that was completed and why. All servic the whole services experience. She kept us apprised of timing (accurately), as well as describing the work that was completed and why. All service experiences should be so pleasant! L. More

I gave these ratings because under the circumstances of the transmission failing on my 2002 Acura MDX, the Acura Larchmont staff provided excellent service and seamlessly got me into a newer model car stre the transmission failing on my 2002 Acura MDX, the Acura Larchmont staff provided excellent service and seamlessly got me into a newer model car stress free! Thank you very much. I really appreciate how you all helped me. Renee Mickens More

Shannon Lemon was an absolute pleasure to work with! Greeted me with a smile, called and let me know the status of my car and had my car washed and ready for me when I returned. Thank you Shannon for a Greeted me with a smile, called and let me know the status of my car and had my car washed and ready for me when I returned. Thank you Shannon for a job well done! You're definitely an asset to the service department at acura of Westchester! More

Great service,prompt with service and delivery will visit again, extremely professional, courteous, knowledgeable,no sales pressure to buy other products. I highly recommend the service department of this de again, extremely professional, courteous, knowledgeable,no sales pressure to buy other products. I highly recommend the service department of this dealership More

Shannon Lemon is a pleasure to work with at Acura of Westchester. She is very knowledgeable and has the integrity and honesty that Acura of Westchester is known for. Shannon kept me updated daily (an Westchester. She is very knowledgeable and has the integrity and honesty that Acura of Westchester is known for. Shannon kept me updated daily (and sometimes twice daily) on the status of the problem on my vehicle. She even came in on her day off to follow up with me, and make sure that things were running smoothly. That is dedication! Thank you Shannon for all of your Help! Matthew More

From the atmosphere to the service was exceptional. I minute you enter the facilty you are greeted with professionalism. A detail explanation was given to the service needed as well as those that will b minute you enter the facilty you are greeted with professionalism. A detail explanation was given to the service needed as well as those that will be coming up by the service advisor(s), as well as the cost and time. Yet I was asked if I had other questions and or concerns. Acura of Westchester has set the bar extremely high in the custermer service that they provide thus they continue to exceed my expectation. I recommened anyone looking for fantastic service should visit them More

Shannon Lemon was our service consultant. She was friendly and accommodating. We had never worked with her before and were skeptical because she's a fairly new employee. However, she came through for friendly and accommodating. We had never worked with her before and were skeptical because she's a fairly new employee. However, she came through for us with flying colors. After our service was complete, he had to return our car within 10 minutes after picking it up for additional work that Acura initially overlooked. Shannon was able to get us another loaner right away. She was able to provide discounted pricing because we were inconvenienced. We were so relieved because we had just paid a large sum of money for the initial repair. My husband and I will never forget what Shannon has done for us and we are truly grateful. We wish her great success in her career at Acura of e. We've worked with this Acura location for over ten years and we've never had a bad experience. Sincerely, Mrs. Lorene Singleton (2001 Acura TL) More

I have had the best service ever, Definitely will return and recommend friends. Shannon Lemon was polite, professional, and understood all my needs. She let me know what was needed and recommended the neces and recommend friends. Shannon Lemon was polite, professional, and understood all my needs. She let me know what was needed and recommended the necessary parts. She kept me updated on everything and that is very important.I have been to Toyota before for service on my previous car and it was the worse service. One thing I could say is Acura From Larchmont is the best. If I had to rate Acura I would definitely give you a 10. Thank You Shannon Lemon You are the Best!!!!!!!!! A+++ on customer service and professionalism. More

I have been a customer of Acura of Westchester since 1992. I find this dealership to be the creme de la creme of dealerships in both the Sales and Service Departments.Thomas and Liz are superb customer 1992. I find this dealership to be the creme de la creme of dealerships in both the Sales and Service Departments.Thomas and Liz are superb customer service employees for this dealership. When I get a call from the dealership after my service appointment, I continually suggest that Thomas and Liz should be loaned out and put in charge of staff development for other dealerships in the area. Anthony was my last salesman. He was courteous and a "knew what he was doing" guy. He invited me back to let him help me with any new features that I had on my new car. I did not take him up on his invitation, but I really believed he was sincere in offering that kind of support to me. The whole Acura of Westchester dealership is a warm and friendly place to go to when you're making a large purchase like a new car. They have all their ducks in a row in both Sales and Service. I recommend them every chance I get. People are constantly making comments about my Acura TL when I purchase gas, go the supermarket, etc. More