Adams North Charlotte

We are pleased with our purchase. We were given a price went to pick it up the was given $1000 price increase. But Chance made it right. We knew front lower bumper was missing and nee We were given a price went to pick it up the was given $1000 price increase. But Chance made it right. We knew front lower bumper was missing and needed new tires before we purchased. People should realize they are buying a USED car. You can't buy it and a week later complain about it. Expecting Adam's to make repairs. It's used it is now our responsibility . I see Adams gets many bad reviews because of this. But I don't think people should buy a USED car if they expect new. We are very happy and if it breaks down it's on us. More

Like many others who have expressed their negative experience here, I am also one who would give ZERO star if possible. We flew from Boston to find out the owner took the vehicle out during Xmas and experience here, I am also one who would give ZERO star if possible. We flew from Boston to find out the owner took the vehicle out during Xmas and the salesman has no idea when he'll be back. Salesman asked for 53k for vehicle and we countered to 50k since truck was not able to be seen, driven, or inspected. They did not budge. Went to lunch and came back to submit another offer of 52k. They stood firm on their price and then belittled us by saying, "you guys are smart people, shouldn't you have called and verified vehicle was here?" He wasn't wrong but it was still advertised, and we said " shouldn't you have the product/car on lot if you advertise it on the world wide web? And why is the owner driving advertised vehicles around when it is listed on their site?" They should have taken it down if they know it won't be on their lot for an unknown amount of time. I offered the 52k without seeing or driving the vehicle and they did nothing to help, but were willing to accept the 53k with no knowledge of its current condition. The car is being driven with who knows how many more miles by the owner and what condition it may be in after its return. Waste of time. More

Very friendly knowledgeable staff. No pressure at any time. Very helpful with teaching about the car. No pressure at any time. Very helpful with teaching about the car. More

Recomiendo este concesionario 100% fuy muy bien atendido y con mucha profesionalidad, sobretodo por la señorita solimar .... y con mucha profesionalidad, sobretodo por la señorita solimar .... More

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Very pleased with the service and the salesman (Joel) was great! I would buy from them again! South blvd. store. great! I would buy from them again! South blvd. store. More

Just looking for a coupe 2 door Honda Accord. So far, I have not found it. So far, I have not found it. More

You made me pay for insurance on the car because you told me I am qualified for the car now you come. another dialogue I need to have a co-signer for me to buy the car, I'll give up Thanks me I am qualified for the car now you come. another dialogue I need to have a co-signer for me to buy the car, I'll give up Thanks More

I'm helping my daughter find a Toyota Corolla (very specific things she wanted, color, sunroof, etc), and we found one online via Cars.com. We were very interested in a car they had, based on the pictu specific things she wanted, color, sunroof, etc), and we found one online via Cars.com. We were very interested in a car they had, based on the pictures and equipment description. Liz reached out after we inquired, and was very nice and helpful. My issue isn't so much with her, but with whomever is describing these cars. I had noted it said "manual" for transmission, but zoomed in and could tell it was actually not. OK, no biggie, mistakes happen and that actually benefited us because we did not want a manual/stick. We live almost 4 hours away (which I explained to her), and drove all the way over to look at this vehicle and likely buy it. Imagine our huge disappointment when we arrived, as it did not have a sunroof as clearly described in the equipment option! That was two things wrong with the listing. We wasted an entire day traveling there and back, almost 2 tanks of gas, only to find it did not have the option described in the listing! Plus, the car was in rough shape, and should have been described ACCURATELY- it had very visible damage in two different spots (and holes in the seat from cigarette burns) that was only disclosed when we were halfway there (texting with Liz) when I asked if they were cigarette holes in the seat in the pictures. We decided to continue on, hoping it might still be worth it. She did take the pictures of the damage and texted them to us, only after I asked if there was any damage and we were halfway there. She should have told us that up front without having to be asked, considering we were traveling that far. We are VERY disappointed, so make sure you ask specific questions about any and all damage, and verify the equipment listed in the ad is accurate, before driving any distance! We are so frustrated, what a waste. More

I actually bought from the South Charlotte dealer. There was no pressure at all or keeping you there for hours to talk to numerous different people like most all dealerships do for a deal you don’t wa There was no pressure at all or keeping you there for hours to talk to numerous different people like most all dealerships do for a deal you don’t want. No hidden sneaky fees and/or packages you don’t want either. Everything is clearly explained and broken down for you. Craig was my rep and he is super friendly and chill! He felt like a long time friend from the start. Definitely made my first time car buying experience stress free and easy! Highly recommend seeing him!! Awesome service and friendly staff overall!! Highly recommend the South Charlotte dealer to everyone. Well worth a two and a half hour drive one way to do business!! More