Advantage Toyota Valley Stream

Was told 2 hours n took there rude home but never told I had to find a way back , so I had to pay 20 dollars for a Uber , cat wasn’t fine for 7 hours n still broken everyone rude in that Toyota, , especiall had to find a way back , so I had to pay 20 dollars for a Uber , cat wasn’t fine for 7 hours n still broken everyone rude in that Toyota, , especially Allen who signed me in , horrible experience More

The Servicing Department is run incredibly efficiently. I was in and out for a 10,000-mile servicing in a little over an hour. The Service Department representative is very professional & cordial. Great ex I was in and out for a 10,000-mile servicing in a little over an hour. The Service Department representative is very professional & cordial. Great experience! More

They were very quit repairing my vehicle. They were very courteous. I would recommend the dearship. They were very courteous. I would recommend the dearship. More

My appointment was at 8:40AM, And I didn’t receive my car back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitti back until 2:40 PM got no work done on my car because the technician that previously worked on my car is working on another car.. So my car was sitting in the dealership all morning until noon without giving me any update that my car wasn’t being worked on that day.. The service advisor then told me he will call me the next day which didn’t happened, to schedule me with the same technician working on my car. How is it my car been sitting all day without me being updated. Now I have to reschedule and miss another day of work to sit in the dealership all day or wait to heard no update. Advantage Toyota Valley Stream need better communication between Service advisor and customers cause it should be no way I have schedule appointment my car cannot be seen. More

my agent never give me the correct information. i asked her few times what is the total price of the card and what is my trading value. she always told me paper is not with her. she told me i will i asked her few times what is the total price of the card and what is my trading value. she always told me paper is not with her. she told me i will know when i am closing the deal. She schedule it on August 4th at 7pm. we were there on time but don't know why its took too long for setting with the finance person. we waited till 10:30pm. We asked for our trading value and found we didn't get any equity on our car but at the time of deal she told my equity was $5000. I was surprise to know that my trading value is $0. They put wrong address on my DMV registration. when i noticed it they advise me to go DMV office to fix it. I react and told them its not my fault so they need to fix it. Finally it fixed. i am really not happy with my agent because she was never professional and hid all information. I am not recommending my agent KIsha. next time i will go different dealer. More

Very professional service. Al handed us off to finance manager, Mike (not sure of the nsme. Lovely guy with photos of his wife and children on his desk, and a giant photo of a Al handed us off to finance manager, Mike (not sure of the nsme. Lovely guy with photos of his wife and children on his desk, and a giant photo of a red Toyota on the wall.). The finance manager handled our credit app efficiently, and intelligently. In addition, he got us a great rate. He is an asset to your dealership. More

I was suggested to change a tire and pay $300+ when I could actually pay $25 to fix it, which I did. Shame on you guys! You never miss an opportunity. You scammed me on rotors and had me pay $1500 to cha could actually pay $25 to fix it, which I did. Shame on you guys! You never miss an opportunity. You scammed me on rotors and had me pay $1500 to change all rotors (with brakes) within the first 5 year of purchase of a brand-new car. Shame on you guys! you don't miss any opportunity to s..w customers over. Bye for ever!! More

Great service from the team. Not too bad on the Waite time. Would come again. Not too bad on the Waite time. Would come again. More

The service exceeded my expectation. My Service representative, Margi, was extremely professional and explained everything very clearly. My Service representative, Margi, was extremely professional and explained everything very clearly. More

4 hours mi car in Toyota’s shop and nobody do not nothing in my car and I decided take my car without fix the problem . in my car and I decided take my car without fix the problem . More