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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,561 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,561 reviews

May 12, 2022

Very professional, salesman and sales manager were both able to get me out of there in a timely manner. More

by AKEEMFORTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 11, 2022

I had battery issues so I walked in without an appointment and I was in and out At a reasonable time. Service advisor Jose was very helpful and knowledgeable. More

by TASHALEE_QUARRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for stopping in and leaving Al Hendrickson Toyota a five-star review! We are glad that Jose was helpful and ensured your battery was taken care of to our high standards. Until next time, drive safely!

May 11, 2022

Great team, good costumer service. Good Warranty, fast phone service. Spanish attention. availability of online customer support. More

by CAMEJOFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for your review. We appreciate your trust in our team to take care of you! The Al Hendrickson Toyota crew appreciates your feedback.

May 11, 2022

My agent was Chris. He and the other workers were kind, attentive and worked with me and my daughter to get the work done on my vehicle in a timely ammner. Loved the ope More

by DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you and your daughter had such a successful service experience working with Chris. Drive safely, and we hope to see you both again at Al Hendrickson Toyota!

May 11, 2022

Really bad visit, guy who attend to me was very unprofessional and not helpful at all. More

by U.2U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

I am sorry to read this feedback. We strive to deliver a seamless service experience, and it is concerning to see that we left the wrong impression. I apologize for the way you were treated during your visit and would appreciate the chance to speak with you to see what more I can do to better your time working with us. If you are willing to discuss this further, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 11, 2022

They didn’t make the tire rotation. I am really disappointed about the service. I hope they contact to me to fix this issue. More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder
May 15, 2022 -

Al Hendrickson Toyota responded

Manuel, I am very sorry that you are disappointed. I would like the opportunity to research what happened during your visit, but I need your full name to look you up in the system. Please feel free to reach out to me directly. I look forward to assisting you soon. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 11, 2022

very good costumer service, Oscar is very good in service are. I really recommend the dealer . More

by PEREZMACHADONOSLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind recommendation! We are so happy to hear that you're satisfied with Oscar's service and we appreciate you trusting Al Hendrickson Toyota with your vehicle.

May 11, 2022

The service was amazing, the people in general who works there are very profesional and always do everything to have happy customers More

by William
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
May 11, 2022 -

Al Hendrickson Toyota responded

William, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Safe travels, and we hope to see you back!

May 11, 2022

Muy buena experiencia y un buen vendedor que me ayudo mucho Enel negocio del carro More

by SOFIAHASSAN0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria elena rodriguez
May 11, 2022 -

Al Hendrickson Toyota responded

Muchas gracias por la reseña de Al Hendrickson Toyota! Felicidades por su vehículo nuevo!

May 11, 2022

As usual excellent service. Klaus Cobb is always gracious and gives us the best service possible. We also appreciated the drop off and pick up courtesy rides .Al Hendrickson's s More

by RAZIA.PULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star review and for sharing your appreciation of everything Klaus brings to the Al Hendrickson Toyota team. We are thrilled to have you as a valued customer. Have a great day!

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