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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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April 17, 2022

The service here is always top notch! I never have any issues. Jarrett is the best. Any questions I have he goes above and beyond to ensure I don't leave clueless. Keep up the oustanding More

by khadeejaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Apr 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

Jarrett was efficient and got my car taken care of. in a timely manner. I will be returning on a Thursday afternoon again. at 12:00pm More

by VANKAMP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are glad that Jarrett took excellent care of your vehicle, and we look forward to seeing you back on Thursday. Until then!

April 17, 2022

Car is now running well, when I turned on the air their was a strange sound but I will continue to monitor. I opened the hood and the corrosion reminisce was still visible but not as much as before. I More

by SPRINGSCO710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Al Hendrickson Toyota responded

We appreciate you taking a moment to provide us with feedback on your recent experience! We're happy to hear your car is running smoothly. If you would like us to look into the sound being emitted from your air vents or assist you with the corrosion under the hood, we would be happy to. Please reach out to me directly if we can assist. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 16, 2022

Great service, good communication. The service center handled the service in a timely manner with appointments. More

by darlenex3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Darlene! We are so glad to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 16, 2022

A bit of a wait for an oil change, but the waiting areas were clean and comfortable. Lots.of space to spread out with your laptop and work. Prices are fair and they always have coupons. Klaus is the best. H More

by nicolemhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Nicole! We are so glad to hear that you had such a successful service experience working with Klaus. Drive safely, and we hope to see you back again down the road!

April 16, 2022

They took 3 hours o change the oil. It's too much. The guy that was in charge of my car was was on his phone ALL the time, usually my Rep. is Chris but unfortunately he wasn't there. More

by JAH0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Apr 28, 2022 -

Al Hendrickson Toyota responded

I'm so sorry that your recent visit ran over time and for any inconvenience this caused you. I will speak with my team about your feedback, and I hope we have the chance to deliver a five-star experience in the future. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 15, 2022

I service in Wednesday 4/13/22 then this morning 4/15/22 my car check engine light is o on.and I m work this morning I can bring back for them and so waste my time too More

by CHRISTY954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Apr 28, 2022 -

Al Hendrickson Toyota responded

I am very sorry that your vehicle's check engine light has come back on. If we did not reset it, I apologize and would be glad to take a look. I understand this is frustrating, but your feedback will ensure we improve moving forward. In the meantime, please reach out to me when you have a chance. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 15, 2022

Service was great thanks to Jarrett Elder Sr he is the best at this center he makes Al Hendrickson at coconut creek shines More

by EDMONDCITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your appreciation for Jarrett! We are so glad his service helped Al Hendrickson Toyota earn your five stars. See you next time!

April 15, 2022

The service team was very friendly and fast. I was in and out in less than an hour. More

by JASMINE_1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Morales
Apr 15, 2022 -

Al Hendrickson Toyota responded

Jasmine, we are thrilled that our team gave you such an efficient, top-notch experience! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely!

April 15, 2022

The AL Hendrickson Toyota is the best dealer in the town the service is good the good offer More

by BERGETINETHEODORE16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Apr 18, 2022 -

Al Hendrickson Toyota responded

We are so grateful for your feedback! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with our team. See you next time!

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