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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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March 11, 2022

Great people, great service. They are always welcoming, and they offer shuttle service to and from the dealer, which is awesome!! More

by photosbysusancc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilnord Charles, Shedrick Anderson
Mar 11, 2022 -

Al Hendrickson Toyota responded

Susan, we're so glad we always deliver the kind and efficient service we pride ourselves on! From the whole Al Hendrickson Toyota team, thank you for your kind words and positive review!

Aug 04, 2022 -

photosbysusancc responded

Always happy to help out!!!

March 11, 2022

Everything worked out as expected. My car was properly serviced, and ready on time. Thanks More

by HBP3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Al Hendrickson Toyota responded

We're happy to hear your experience went so seamlessly. All of us at Al Hendrickson Toyota hope to see you again down the road. Take care!

March 10, 2022

Very nice, clean , and friendly setting. Timely and informative service . The driver that took me home was very cool. More

by MBTOP5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Mar 10, 2022 -

Al Hendrickson Toyota responded

We're glad to hear your service was timely and pleasant all around! Thanks for the great review and for allowing Al Hendrickson Toyota to assist. We appreciate your business!

March 10, 2022

Charles was very responsive to the needs of my car. I have dealt with him before . The waiting room was clean. More

by blgelb1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Louis Wilnore
Mar 10, 2022 -

Al Hendrickson Toyota responded

It's excellent that Charles took such attentive care of you and your vehicle. Thank you for the great review of Al Hendrickson Toyota - we hope to see you again!

March 10, 2022

Too long waiting time! Can’t just walk in to get service, wait for 4 hours More

by WALTERCPN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Al Hendrickson Toyota responded

Walter, I am sorry to hear that your visit took longer than we anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

March 10, 2022

Jennifer was very efficient and thoughtful. I use a walker and she came to the waiting room area to tell me my car was ready. She also came back to open the door for me to exit. The person who More

by Helen P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 10, 2022 -

Al Hendrickson Toyota responded

Hi Helen - We are thrilled that Jennifer was so helpful and attentive during your visit! Thank you for giving Al Hendrickson Toyota your business and your great review. We hope to welcome you back in the future!

March 10, 2022

The lady who helped me in service was awesome! I liked her a lot yes yes More

by WRDRESBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady in service dept
Mar 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

March 10, 2022

Very polite and professional. Prompt and polite service. So very grateful for the employees at Al Hendrickson Toyota. Thank you so very much. Keep up the great work. More

by kahoona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely and we hope to serve you again down the road!

March 10, 2022

Good customer service. Good. Good timing to get car back from repair. Good accuracy. Friendly More

by GERRYOBRIEN9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Al Hendrickson Toyota responded

Gerry, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

March 10, 2022

Excellent service center. Had a mail in my tire and they took care of it in less than an hour More

by sscopyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are glad our service team quickly got your tire taken care of. Drive safe!

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