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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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January 06, 2023

They did fine job without an apt. I hope to return with my other Prius plug in More

by BRIANBROOKSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Al Hendrickson Toyota responded

Thank you, Brian, for stopping in and leaving Al Hendrickson Toyota a review. We look forward to seeing you again soon.

January 06, 2023

Service Consultant Chris LePorte was very professional and friendly. He provided detailed information. My car went in for oilchange and the tech was friendly and provided excellent service. On the other h More

by MSTERRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Al Hendrickson Toyota responded

While I am happy to hear that Chris provided excellent service, I would like to apologize if the rest of your experience was less than stellar. Customer service is our priority, and I will share your feedback with our team to help us improve. If there is anything else I can do for you, please reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 05, 2023

Jarrett Elder is an excellent Service Representative he’s always VERY HELPFUL and keeps me updated on everything 👍Thanks again Jarrett🙂 More

by Trisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Al Hendrickson Toyota responded

Jarrett and the team appreciate your kind words, Trisha! Thank you so much for supporting Al Hendrickson Toyota and we will see you next time!

Jan 06, 2023 -

Trisha responded

Anytime Al Hendrickson MY #1 Dealership Thanks again J. Elder😊

January 05, 2023

I have been there for service many times the staff is amazing. Thank you Klaus for being amazing and always taking care of me More

by Carofermin89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We will pass your compliments along to Klaus. See you next time!

January 05, 2023

Excelente trato de todo el personal en todas las áreas, puntualidad y agradable lugar para esperar More

by DAYRAHUTCHINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Jan 05, 2023 -

Al Hendrickson Toyota responded

Muchas gracias por la reseña acerca de Al Hendrickson Toyota! Qué tenga un buen día!

January 05, 2023

Great customer service and great customer experience, knowledgeable experts, and overall friendly and kind employees More

by DBLACKS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise R
Jan 05, 2023 -

Al Hendrickson Toyota responded

We are blushing from your great review of Al Hendrickson Toyota! Thank you so much!

January 05, 2023

Very nice job …ok ok ok ok ok ok ok ok ok ok ok top😂 More

by CARDOSOCORDEIRO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota a 5-star review! Please let us know if there's anything else we can do for you. Take care!

January 04, 2023

Jarrett could have communicated about the service that I received better than what he did. I came in to have my windshield inspected for damage and he performed the 1st maintenance service on the new vehic More

by GWENC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Al Hendrickson Toyota responded

I am sincerely sorry for the lack of communication from our team regarding the concerns with your vehicle. I understand this has been frustrating, and I will bring this to the attention of my staff to look into further. We do not replace windshields here at the dealer. In the meantime, if you could please call me directly, I will not be able to find your number with the username provided, and want to resolve this quickly. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 04, 2023

Excellent service . A day that wasn’t going well ended up great. The process was seamless and professional. More

by SPIRITDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

January 04, 2023

As always, Klaus took care of all my vehicle needs. He did so professionally and in a timely manner. I would definitely recommend him for your vehicle needs. More

by joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
Jan 04, 2023 -

Al Hendrickson Toyota responded

Joanne, thank you for the great review! We are so glad to hear that you had a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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