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Al Serra Buick GMC

Grand Blanc, MI

4.4
83 Reviews

6201 S Saginaw Rd

Grand Blanc, MI

48439

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83 Reviews of Al Serra Buick GMC

May 31, 2022

Great fast service. Victor was great to work with. He was very professional and personable. More

by JMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
May 21, 2022

Great service price was right they did everything I wanted done in a timely manner would definitely recommend them to anybody great service great dealership More

by aljen11953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
April 21, 2022

Best experience I’ve ever had in leasing a new vehicle. Very welcoming and friendly service. Answered any and all questions so that I understood fully. Absolutely no pressure, and I left knowing without do More

by Luciabec63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron D
April 04, 2022

Quick, easy, helpful, is how I would describe the people at Al Serra. Whether it’s the service department or sales department, I’ve always received top notch service! More

by Deliguy1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name
March 19, 2022

I bought a new GMC Terrain from Tom Drudi last week. Tom was very helpful with my selection. He always goes that extra mile to please the customer. More

by hpilkey1
Recommend Dealer
Yes
Employees Worked With
Tom Drudi
February 22, 2022

Second time working with them and both times they have made me feel comfortable and talked me through any concerns i had. More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
January 30, 2022

Very prompt with returning my phone call. Everything went smoothly and they even arranged for transportation for me. More

by Mikeg0284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
January 17, 2022

I took my Vehicle in to be fixed and the same problems are happening 2 weeks later I believe that the job fixing my car was rushed and done quickly to get a quick payday More

by Jamison7201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
Jan 28, 2022 -

Al Serra Buick GMC responded

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Your review has been forwarded to our Service Director.

December 01, 2021

As always, efficient, courteous, and thorough. Took care of our vehicle, answered our questions and did so in a professional manner. More

by j_schnesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
November 14, 2021

Very nice people working here, a bit upset that it takes an hour to change oil. I do realize worker shortage , therefore not to overload workers that are there scheduled appointments should not be overloade More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
3
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