
Alan Webb Mazda
Vancouver, WA
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1,250 Reviews of Alan Webb Mazda
Friendly and helpful service team. Excellent communication (phone, text, email, in person) keeping you informed about service recommended, estimated cost, and estimated time to complet Excellent communication (phone, text, email, in person) keeping you informed about service recommended, estimated cost, and estimated time to complete the job. I have been having my 2002 Mazda Tribute serviced here for 18 years. More
The Chevrolet, Mazda dealership is very clean and the sales representatives and finance department Was respectful and efficient. I have not had the opportunity yet to experience the service department. sales representatives and finance department Was respectful and efficient. I have not had the opportunity yet to experience the service department. The only downside I experienced was finding your location. If at all possible a small sign pointing down the side street just passed Ford would be a big benefit to customers More
Went in for a yearly inspection, and wasn't too happy with the results. To start, a lot porter stalled my car and struggled to get it out of the service lane. I falsely presumed they would hire competent with the results. To start, a lot porter stalled my car and struggled to get it out of the service lane. I falsely presumed they would hire competent staff capable of driving the various vehicles they sell. Anyway, as to the issues brought up- The diagnosis says green lights, but the shifter still vibrates. The frame still makes a knock when I change direction, and they didnt swap the nuts out like I had requested. They didn't even acknowledge the dozen donuts addressed to them. Seemingly worked around it. To boot, at the end they'll send a video showing you that your lights and wipers work, as if driving there in the rain couldn't have told me that. For what I paid it was "worth it" but overall not much value in the effort. I won't be back next year for the same service. I'll shop around More
Prompt, professional service was provided. I was told it would be an estimated hour to complete the service and it came in at Judy an hour. I was told it would be an estimated hour to complete the service and it came in at Judy an hour. More