Albany Honda

I FOUND DELTRIC SAMS ONLINE AT ALBANY HONDA. HE GAVE ME GREAT NUMBERS ON THE CAR I WANTED. I WENT A WEEK LATER TODAY. HAD MY FIANCING ALREADY CHECKED OUT IN AN 1HR AND 30 MINUTES. CAR WASHED AND GASED UP. I WOULD BUY HERE AGAIN. FAMILY FRIENDLY CAR LOT. MS. SMALLS (WR)

After texting with the salesman Richard and being very specific about what I wanted and expected he told me to come over. I took off from work and drove over an hour to get to the dealership for the salesman to avoid my questions. I asked him before I took a test drive he still lead me to believe he had the deal made I needed After I sat and waited we went into the finance manager office for him to go over the payments that is when I found out the salesman had lied to me the whole time. When confronted he was not nice to me and lied again. The dealership did not make the deal I wanted so they lost my business. Drove less than a mile a bought a 2019 Jeep thank you Honda!! For your bad service!

I had an appointment this morning for an oil change and brakes to be done. I am sick because i was charge $ 576.45 for this to be done and the labor was more than the parts and it didn't take the person an hour to do this. I shouldn't done like my co worker told me. buy the parts and take it to the Technical school or another shop. T

Mr. Deldric Sams was the best! He worked with me despite my situation. I would recommend anyone to come to Albany Honda and see him!

Trashed Interior Destroyed door panel Then lied And said it came in that way Video tape your vehicle before you leave with them VERY UNPROFESSIONAL If you get this kind of service call 1-800-999-1009 Honda American If you don"t complain they keep doing their customers wrong

I have been using Albany Honda for all of my cars and it is an outstanding place of business. I would recommend it to any one who has a Honda or desires to purchase one.

My wife and I recently bought a new CR-V from Albany Honda. Sales Associate Andy did a good job staying casual and making the deal work for us. When he was unable to lower the price any further, he enlisted the help of a manager. We saved almost 10% off the sticker price. I liked that Andy let us test drive a few cars by ourselves. John in the finance office was helpful and friendly, and did a good job of expelling the process as we signed the necessary documents. We opted for the extended warranty, the gap insurance, and the maintenance plan. They rolled these into the financing contract. Andy gave us a detailed tour of the car and made himself available if we had any questions. Overall, the experience was very good. I would recommend this dealership.

I went to Prince Honda(bad mistake) and was searching online and went to the website. Deldric responded and gave me a price quote. After a week of dealing with Prince, I came to Albany along with my uncle and Deldric and Johnny were awesome! They answered all my questions, and I had plenty, and they went above and beyond the definition of customer service. Deldric drove 45 minutes to get paper worked signed late on a Saturday afternoon which is what I consider going above and beyond. Deldric had another customer when we arrived but Johnny took all my info and was very nice about helping Deldric. I highly recommend both guys and I am very satisfied with my purchase. My car had not been inspected so they gave me a car to drive from Saturday until Tuesday(it was July 4) and filled it with gas! I have worked in customer service over 10 years and it's hard to please people but they went above and beyond and I highly recommend them to anyone. The finance manager was nice as well. Prince Honda wouldn't match the price I was given in Albany. I wasn't pressured to buy anything and I got exactly what I wanted and more! My car was clean and filled with gas on Tuesday when I picked it up! Go see Deldric and Johnny for your Honda needs!

Met Andy and began the car shopping hunt two months ago, and then a new car became necessity a few weeks ago. Took time to decide, but after shopping several dealers came back to Albany Honda Visited the dealership four times. Andy kept in contact, but never felt pressured to purchase. Worked out a great price and John's support from financing helped seal the deal. Looking forward to some serious road trips!

I am very satisfied with the customer service that I received today at Albany Honda! Special thanks to Andy Hewell. I would recommend this dealer to anyone!