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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
54 Lifetime Reviews Review Dealership

54 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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February 23, 2021

"Chris went above and beyond. It was one of, if not the,..."

- Markkurdas

Chris went above and beyond. It was one of, if not the, best experiences with a service department I have had. Thank you for all your help Chris!

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Recommend Dealer
Yes
Employees Worked With
February 10, 2021

"Alfa Romeo Fiat of Strongsville was very easy to work..."

- DONNBIALIK

Alfa Romeo Fiat of Strongsville was very easy to work with. I called up, they got me on the schedule for a routine oil change that coming Saturday (per my request). They were fast and did a great job!

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Recommend Dealer
Yes
Employees Worked With
February 09, 2021

"This is a great team, very professional, and easy to work..."

- MATT SCHMIDT

This is a great team, very professional, and easy to work with when I had my Giulia's routine servicing done this past weekend for an oil change.

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Recommend Dealer
Yes
Employees Worked With
February 08, 2021

"The facility is outdated for a young and more modern..."

- mtmaghes

The facility is outdated for a young and more modern vehicle line. Felt the price of the service was overpriced. I probably would have been ok with the price if the facility was nicer. Move the waiting room over by the showroom...

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Recommend Dealer
No
Employees Worked With
Feb 12, 2021 -

Alfa Romeo Fiat of Strongsville responded

We're sorry that you felt uncomfortable during your visit. For future visits please keep in mind we have two waiting areas. One is the waiting room by service and another is in the showroom. As for the pricing of the maintenance our market analysis shows our pricing to be very competitive in the premium car segment. Thank you for you honest feedback. If you would like to discuss further please contact either Mike DeSalvo or Joe Peck at 440-334-2155.

February 05, 2021

"I just had an oil change which was fine but I tried to..."

- brettcolasanti

I just had an oil change which was fine but I tried to schedule online a couple times and also called the dealership. Each time I was transferred to voicemail and never got confirmed. Finally, my wife caught someone on the phone and was able to schedule. The actual service and experience were great.

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Recommend Dealer
Yes
Employees Worked With
January 15, 2021

"Best dealership in town. Very fast work and full..."

- DB623

Best dealership in town. Very fast work and full explanation of all work done on the vehicle. Jim is a great boss and deserves an ownership stake!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim/service
January 14, 2021

"The Service Department was very helpful. I was in the..."

- nolan_gang

The Service Department was very helpful. I was in the process of moving out of state and they got me in right away and took care of the problem.

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Recommend Dealer
Yes
Employees Worked With
December 23, 2020

"great guys. advice: the web scheduler for service..."

- S_MENDELS

great guys. advice: the web scheduler for service appointments does not work. should probably take that down or fix it. once the appointment is locked in by calling, then all goes well.

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Recommend Dealer
Yes
Employees Worked With
November 26, 2020

"Service manager Jim is the best! I have been working..."

- chotes

Service manager Jim is the best! I have been working with him since I purchased my Fiat 500 new from the dealership in 2012. Thank you so much for being ethical and keeping my vehicle up and running!

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Recommend Dealer
Yes
Employees Worked With
Jim Obenaur
October 30, 2020

"Took care of the problem with my Fiat, every one was very..."

- Duane Schlosser

Took care of the problem with my Fiat, every one was very helpful and friendly, Fiat of Strongsville has taken care of our 2012 Fiat 500 sport, our 2014 500L, now our 500 Abarth.

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Recommend Dealer
Yes
Employees Worked With
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