Alfa Romeo of Fort Worth

Jovone was very kind and helpful! I’m very happy with my experience, he helped me find the perfect car for me! I’m very happy with my experience, he helped me find the perfect car for me! More

My review has changed after several attempts to get a spare key to a vehicle that I purchased 2 weeks ago. I was told and reassured after I had purchased a 2019 Hellcat from the salesman Shannon that he spare key to a vehicle that I purchased 2 weeks ago. I was told and reassured after I had purchased a 2019 Hellcat from the salesman Shannon that he would contact the previous seller and collect the remaining keys. After several follow-up phone call attempts to the Sales Manager Steve and several texts to Shannon they both have failed to collect any spare keys and yesterday 3/7/2022, Shannon the salesman basically told me that I was S.O.L. I'm not happy at all to only have one key fob for a car that I ended up paying $77,000.00 for after purchasing several extended warranties and protection plans. I'm highly disappointed after I trusted that Alfa Romero of Fort Worth would make this sale right after everything that we had been through previously to get the paperwork corrected including entering my correct address. Make sure you have two keys in hand before purchasing a $77K car from this dealership because after the ink has dried the salesman will move on to the next one. I'm Highly Disappointed!!! More

Was told one thing over the phone. When I got there they jacked the price up over a $1,000. Was there for over 2 hours. jacked the price up over a $1,000. Was there for over 2 hours. More

We had some issues with the car we purchased. First contact attempt was disappointing But after speaking to Jeff and him literally updating with what's happening and what they are doing to take care o contact attempt was disappointing But after speaking to Jeff and him literally updating with what's happening and what they are doing to take care of it definitely changed it all around. He was very professional and made it right. Spiro delivered the new car with another fella who's name I don't know. But they both were very professional and did a fantastic job. Lorenzo our salesman also was good So thank you to you all by doing the right thing and making it right. Y'all definitely have a customer for life. Also Tony even though you never responded to any of my emails. According to Jeff none of this was possible without Tony so thank you. . And last but least Moe was very rude and absolutely horrible customer service skills. If you end up getting him as your finance manager ask for someone else. The other person I am disappointed in is Steve as he was the original manager we dealt with but after the issues arrissed tried getting in touch with him so many times. He never once picked up the phone or even called back. More

The sales process was great. I let them know what type of truck, and my budget, and they found the perfect truck for me. Hannah walked me through the paperwork and answered my questions - so professional. I truck, and my budget, and they found the perfect truck for me. Hannah walked me through the paperwork and answered my questions - so professional. I was in and out in 1.5 hours. More

Eleven was our salesman and he was very personable and easy to work with. Both of the finance guys were doing their best to make us happy with deal and treated us more than fair. easy to work with. Both of the finance guys were doing their best to make us happy with deal and treated us more than fair. More

Amazing experience they had exactly what I was looking for and my salesman Gary Estes was exceptional for and my salesman Gary Estes was exceptional More

By far the best car experience I have ever experienced. Treated me like royalty from initial phone call to the conclusion of the sale. Treated me like royalty from initial phone call to the conclusion of the sale. More

Gary was professional, kind and helpful. This was a great experience, definitely will come back! experience, definitely will come back! More

This is my 2Nd car from this dealership....Larenzo and Jeff were amazing! They did everything they could to make sure I drove home in the car I wanted. Thank you for your great customer service. I recomme Jeff were amazing! They did everything they could to make sure I drove home in the car I wanted. Thank you for your great customer service. I recommend this dealership definitely worth the drive from Dallas TX! More