Back

All American Ford of Hackensack

Hackensack, NJ

4.6
1,449 Reviews

520 River Street

Hackensack, NJ

07601

Directions

By Type

1,449 Reviews of All American Ford of Hackensack

April 18, 2024

Stay away if you're female. Condescending bunch of men. Took car there 4 times to correct Collision Assist Car is there currently. Co-owner is a piece of work More

by Christopher P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Sabino
Apr 19, 2024 -

All American Ford of Hackensack responded

Christopher, I'm really sorry to read about your experience. It's important that all our customers feel respected and valued, It's concerning to hear this because our service dept is led by females. I'd like a chance to make things right - could you please reach out directly? Thank you, Liz Talbott - Service Manager - (201) 487-6700 X2

January 31, 2024

Extremely professional and courteous. Absolutely fantastic customer service. Highly recommend them for purchase and after sales service. More

by Jgorham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe green
Feb 01, 2024 -

All American Ford of Hackensack responded

We appreciate your recommendation and are glad to know you had a fantastic experience with our team at All American Ford of Hackensack. Thanks for the review!

January 25, 2024

I never have any concerns with All American Ford. They meet my expections. The staff. Treat you like family More

by Tommyo225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Marante, Jim Sabino, Carlos Marin, Jason Nazco, Rich Wolski, Amparo Garcia, Bryan Struk, Tim Gannon, Jose Organ, Shea Deverex
Jan 26, 2024 -

All American Ford of Hackensack responded

Tommy, we're so glad to know that our team at All American Ford of Hackensack treats you like family and meets your expectations. Thanks for the positive feedback!

January 04, 2024

Service Advisor Ashley did an OUTSTANDING job by keeping me updated and informed. WONDERFUL, Ashley!! More

by Donwht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clinton
Jan 04, 2024 -

All American Ford of Hackensack responded

We're so glad to know that Ashley kept you well-informed and updated during your visit at All American Ford of Hackensack. Thanks for the shout-out, we'll pass along your kind words!

December 26, 2023

All American Ford of Hackensack, New Jersey, is the best Ford dealer. Very courteous and prompt service. Great salesman I recommend buying a vehicle from Ford Hackensack, New Jersey. More

by gschimenti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service department , Brian Eschrich
Dec 26, 2023 -

All American Ford of Hackensack responded

We're so glad to know you had a great experience with us at All American Ford of Hackensack! We appreciate your recommendation and look forward to serving any future needs. Safe travels in your new vehicle!

December 21, 2023

All American Ford Hackensack is the best I’ve been dealing with them for the last couple years and they’re great. They always go above and beyond. More

by Lucytribastone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Dec 21, 2023 -

All American Ford of Hackensack responded

Lucy, it's fantastic to know that you've had consistently great experiences with us at All American Ford of Hackensack. We appreciate your loyalty and look forward to continuing our relationship in the years ahead!

November 22, 2023

Exceeded expectations. Everything went smooth and communication was on point bias text and emails. Overall, great experience More

by Mannyvarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 23, 2023 -

All American Ford of Hackensack responded

Manny, we're glad to know your experience at All American Ford of Hackensack exceeded expectations and communication was top-notch. Thanks for sharing your positive feedback!

November 17, 2023

They have treated me well since I first went in there and I’m very appreciative for them taking care of an issue that came up later on. Everyone is very helpful and professional here, and I recommend them hi More

by mminadeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatianna
Nov 17, 2023 -

All American Ford of Hackensack responded

Thanks for the positive feedback, mminadeo! We're glad to know that our team at All American Ford of Hackensack was able to assist you effectively. Your recommendation means a lot to us!

November 06, 2023

Months ago now, the mechanics at All American damaged multiple pieces of the interior and exterior of my 2022 Ford Maverick during a routine recall installation. At that recall installation I was pushed More

by Focusjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz Talbott, Joe Fisher
Nov 07, 2023 -

All American Ford of Hackensack responded

I'm really sorry to read about your experience. It's clear that we've fallen short of our commitment to excellent customer service and communication. Your feedback is important in helping us address these issues internally and make improvements where necessary. I'd like the opportunity to discuss this further with you directly so we can work towards a resolution together - please reach out at your earliest convenience. Thank you, Edward V - Customer Service Manager - (201) 487-6700

November 02, 2023

They were very helpful in a time sensitive situation and completed the work on budget and no surprises. They kept me updated as well More

by Seattledude5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Thessen
Nov 03, 2023 -

All American Ford of Hackensack responded

Hello! We're glad to know that our team at All American Ford of Hackensack was able to assist you effectively, it's our commitment to provide great service. We appreciate your feedback and look forward to serving you again in the future!

1
...