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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,834 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,834 reviews

December 14, 2020

They listen to what you are looking for and don't try to pressure you into anything you won't be happy when you purchase your vehicle. More

by CINCODEMAYO7005@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - John Allen, GM

December 13, 2020

Quick and efficient oil change. Took screw out rear tire and filled all to 37psi to help with air leaks in all tires. Declined rotation. I am spending $800 for new tires this week. A shame with only 6700 mi More

by CATSHAU812
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

CATSHAU812, thank you so much for sharing your valuable feedback regarding your visit with our service department. We are thankful fo the opportunity to assist you and hope to see you again in the future. - John Allen, GM

December 13, 2020

Very disappointed on how long it took changing my oil they stood around talking to each other instead of getting my oil changed. Brought 2 vehicles in that day 2nd change was faster because it was closer More

by LASALLE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jan 05, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your valued feedback and are disappointed to know that we did not meet the mark. It is always our intention to provide 100% customer satisfaction. We apologize for the unusual delay and any inconvenience we may have caused. Sincerely, John Allen, GM

December 13, 2020

Always a great place to take my vehicles. Great service and sales team. There was a very dirty vehicle that was available for a loaner but the manager said NO. I had to wait but it was worth it. Thank yo More

by NDUNLAP007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino, Danny Ruiz
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

NDUNLAP007, we appreciate the 5 star review! Thanks for coming in and trusting us with your service needs. Warm Regards, John Allen, GM

December 12, 2020

Excellent company, Derek was great to work with top notch and April was a great. I will defiantly be going back and I will be sending everyone I know looking for a new vehicle to them More

by tylerschmieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your kind words and five star review, tylerschmieg! We are happy to hear that Derek and April provided you with a great car buying experience here! Sincerely, John Allen, GM

December 12, 2020

Best place to buy vehicle! Walked in and was meet by Nate. Sat us down and 2 mins later brought around the vehicle we were looking at and the process was quick and easy unlike my last car buying! Meet t More

by WCOLBEYGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

We are so happy to know your experience went well, WCOLBEYGM. Thanks for your feedback for Nate and our team. We look forward to working with you again in the future for any other of your vehicle needs. - John Allen, GM

December 12, 2020

Was awesome Craig Sauer #1 a week later I sent my buddy down from Westland and he leased one also Mark Herek is his name More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment, Jeff! It was a pleasure to work with you and we'll be sure to pass along your regards to Craig for you. We hope to work with you again soon. - John Allen, GM

December 12, 2020

Had a good experience.mark my salesperson was very nice and helpful , I recommend that you try buying your next auto from allen chevrolet next time More

by LEECHINAV
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger, Keith Cousino
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

LEECHINAV, thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - John Allen, GM

December 11, 2020

Solved my problem and gave me a big discount on running boards. Programmed my remote for me. Helped me buff out couple of scratches my x put on truck More

by SLOWREY5022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Keith Cousino
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

SLOWREY5022, we appreciate the 5 star review! Thanks for coming in! We are pleased to have been able to help you with your vehicle needs and hope to see you again soon. -John Allen, GM

December 10, 2020

Always very satisfied with the service of the Quick Lube department. Quick service and polite employees. Keep up the great work. Would definitely recommend to friends and family. More

by jraymond1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 10, 2020 -

Allen Chevrolet Cadillac responded

Thank you, jraymond1978! We hope you continue to choose us for all your automotive needs! Take care! Best, John Allen, General Manager

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