Aloha Kia Windward

Bottom Line: Joe and the team at Windward Kia were a refreshing reminder of how people-first and compassionate business relationships should look. Especially in an industry not known for it any more. refreshing reminder of how people-first and compassionate business relationships should look. Especially in an industry not known for it any more. Success for any business starts with a product or service consumers want. Success really thrives, however, when the company invests in the right type of people to bring the product to the consumer, be stewards of the company’s philosophy, and ensure people to walk away feeling like they got a fair deal from a trustworthy party on the other side. The auto industry has earned a reputation for sugar-coated predatory sales tactics to convince buyers to purchase more than they need at rates higher than they should and on a compressed timeline. Good, bad, or otherwise, there is just a trust deficit here. With the wild popularity of the Telluride, Kia really could do all of the above and still sell the car (and I know from the social media landscape that they ARE doing this in many places). Our experience at Aloha Windward Kia, and specifically working with Joe Kinoxxxxa, was just a completely different experience than any other dealership we visited during our car buying process (although we should have expected it b/c a neighbor recommended him to us for this very reason). Joe was very generous with his time, educated us on all of our options, and applied absolutely no pressure to purchase things we didn’t need. We were very anxious about how to get the Telluride in the configuration we wanted with such high demand for the vehicle. SOMEHOW he was able to find us the needle in the haystack and help us get the perfect car. Not only that, but bent over backward to help us get one additional feature my husband really wanted. Again, the demand is so high that Joe didn’t have to do ANY of that…people are literally lining up to buy these things. Further, we are coming up close to a year after our purchase and we STILL have a direct line to him for any of the million questions I’ve had. He really means it when he says the relationship is just getting started on the day we bought it. Joe came highly recommended to us and we have continued to recommend him to anyone looking for a car. If you are interested in a Kia and on the fence about where to start, save yourself a ton of time and frustration and just go sit down with him. More

Joseph and the Windward dealership is what all car salesmen and dealerships should be like. This is my second Kia, I met Joseph in 2022 when I moved to Kaneohe, I didn’t buy a car then but when I was salesmen and dealerships should be like. This is my second Kia, I met Joseph in 2022 when I moved to Kaneohe, I didn’t buy a car then but when I was ready in May is 2023 I contacted Joseph this experience was stress free and easy. Joseph is very knowledgeable, on time, organized. He knows his product. Joseph and Windward Kia is the only place to buy a car! Mahalo Joseph for a great experience. More

Joe was awesome! He provided a unique experience that I didn’t get from other dealerships where you meet the salesperson, he then sends you to different people from f He provided a unique experience that I didn’t get from other dealerships where you meet the salesperson, he then sends you to different people from financing to going over the vehicle. Joe did everything from beginning to now. I won't say till the end because Joe will always be there for me. I appreciated the fact that Joe went over the vehicle with me. He never rushed, took time and answered my questions and to call him if I had issues. Great service and great vehicle. Me n my wife will definitely be buying our next vehicle from Joe and will definitely send our friends and family. Joe if you're reading this. Mahalo for the cookies my bruddah!!!! More

Finally a dealership got it right, this how car buying SHOULD be! Excellent, easy, and pleasant experience. They brought me a car to test drive and delivered my vehicle to the north shore. My other cars d SHOULD be! Excellent, easy, and pleasant experience. They brought me a car to test drive and delivered my vehicle to the north shore. My other cars dealership wouldn’t even pick me up when my car broke down *cough* Audi… More

10/10 recommend! Joe was great! He was very quick about getting me in for test drives. When I decided on a car, we secured it while it was on the ship here & he kept amazing communication while the ship wa getting me in for test drives. When I decided on a car, we secured it while it was on the ship here & he kept amazing communication while the ship was going through delays. Once the car came in, I went to sign all the documents & noticed a small scratch and dent to the body (from the shipping). I brought this up to Joe when I went in the office & he already had the paperwork drafted up for the repair! Great service! I picked up my brand new car on a Monday, met with Joe the following Sunday to swap out with a loaner & got my car back and fixed that Friday! Such a fast turn around time! I highly recommend Aloha Kia Windward! More

Joe was fantastic! He guided us every step of the way. Completely stress free, different than your typical experience at a car dealership. He anticipated our needs and went above and beyond! Thank you! Completely stress free, different than your typical experience at a car dealership. He anticipated our needs and went above and beyond! Thank you! More

Joe was extremely helpful and cooperative. The most genuine salesman I’ve met in my life. Car came with a bad starter and he was extremely helpful through that situation. genuine salesman I’ve met in my life. Car came with a bad starter and he was extremely helpful through that situation. More

Our experience with buying a Kia Telluride from Joe at Kia Windward was such a seamless process. It was unlike any experience we've had in the past with buying a car. Joe was transparent with pricing and Kia Windward was such a seamless process. It was unlike any experience we've had in the past with buying a car. Joe was transparent with pricing and car info and answered all of our questions. Communication was always timely via text and email. We were able to complete most of the paperwork at home saving us so much time at the dealership which is especially important to us since we have a 3 month old baby who we had to bring. What a gamechanger in buying a car, it should always be this easy! Joe was friendly and went above and beyond in making sure we got the right deal. This is our first Kia and we will definitely keep Kia our go to for our car needs. I would highly recommend Joe and Kia Windward to all of our family and friends. An all around 5 star experience! We have a beautiful, spacious car for our growing family at a great price and the exceptional customer service from Joe will keep us lifelong Kia customers. More

This was the easiest sale/car dealership experience I have ever experienced. Joe was professional and helpful. have ever experienced. Joe was professional and helpful. More

My wife and I were pleasantly surprised by the excellent customer service provide by the sales manager Joe Kinoxxxxa. Overall a positive experience. Joe made the buying process simple, and explained all of customer service provide by the sales manager Joe Kinoxxxxa. Overall a positive experience. Joe made the buying process simple, and explained all of our options. He went the extra mile to follow up after the sale, and answered a few questions I had about some features on our car. We are definitely recommending Kia Windward, namely Joe, to our family and friends. More