Alton Blakley Ford - Service Center

I've had my 2018 F150 serviced at ton Blakely of Somerset since originally purchased. Gary and his staff are always very knowlegable, great to work with. Shawn and his staff on the sales side are also great since originally purchased. Gary and his staff are always very knowlegable, great to work with. Shawn and his staff on the sales side are also great folks to work with when buying. I highly recommend this dealer. More

Worst dealership I ever dealt with won’t stand behind their vehicles their body guy basically said Ford was junk and just deal with it their vehicles their body guy basically said Ford was junk and just deal with it More

No masks. No COVID protocols, I will never be back. 10$ per quart for Full Synthetic oil? Lol. per quart for Full Synthetic oil? Lol. More

Great Customer Service Cody was great and the repairs on my car were great! Cody worked well with my insurance agent. I would go back to Alton Blakley Collision Center just Cody was great and the repairs on my car were great! Cody worked well with my insurance agent. I would go back to Alton Blakley Collision Center just because of Cody. More

worse experience 4 weeks of my life repairs... After four weeks of xxxx finally got my car back from alton blakely PLEASE do not take your care here! Trasmission messed up. First nothin repairs... After four weeks of xxxx finally got my car back from alton blakely PLEASE do not take your care here! Trasmission messed up. First nothing wrong with it. Then when I couldn't drive off the lot. There was somthing wrong with it. Took a week to break down and dignose. Warranty denied it after wrong disnoses. I had to call the dealership and the warranty company myself alone to get taken care of. Then when it was approved last Friday it took til Tuesday after I called for them to order parts. Car finally was fixed this morning and they are billing the warranty company for the whole time they put me in a rental. So if I didn't fight my but off and my dealership, I would have be hit with the bill of 3k plus 800 for the rental. Please do not go here. By far the worse experience of my life. And it took me calling everyone and every thing. Everyday to get it done. And I was still treated like a criminal when I wanted my car back. More

Excellent I always have the very best service and experience at Alton Blakley. My family and I have purchased many vehicles from Mary Duncan. Took car in for a I always have the very best service and experience at Alton Blakley. My family and I have purchased many vehicles from Mary Duncan. Took car in for a recall and was offered the use of a car if needed More

On our recent trip to our hometown for Thanksgiving, we developed an engine problem with our Explorer SportTrac. Having never purchased a vehicle at their dealership, their service department took the time developed an engine problem with our Explorer SportTrac. Having never purchased a vehicle at their dealership, their service department took the time to look at our vehicle and explain what the probable problem was and explained what was necessary to properly diagnose the problem and how much that would cost. They did this at no cost or obligation and answered many questions before we made a decision. One of the two possible problems was a serious and complicated repair that was impossible to do in our needed time frame, but we were lucky and with their guidance, made the right decision. Their hospitality and expertise will not be forgotten. More