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Anderson Chrysler Dodge Jeep Ram

Rockford, IL

4.7
587 Reviews
Hometown - Homegrown! Anderson Chrylser Dodge Jeep Ram is your local Rockford IL car dealer! The Anderson Automotive Group has been serving the Rockford IL area for over 50 years. Our number one goal is to make sure our customers are 100% satisfied with both their vehicle purchase and service and parts needs. If you're looking for a new or used car in the Rockford, IL area please make sure to stop by, email or call. We're located at 5711 E. State St - - right next door to Red Lobster, just a short drive from Machesney Park, Loves Park, Belvidere, Janesville, Beloit or Crystal Lake. We look forward to seeing you!
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5711 E State St

Rockford, IL

61108

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Showing 587 reviews

January 22, 2019

Smooth transition I usually purchase my vehicles in Chicago, but decided to check out Anderson and I am glad I did. I met an awesome salesman Johnny Garner and we click More

by Tami Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
January 18, 2019

Friendly and helpful service I loved working with the team at Anderson Dodge. Everybody was knowledgeable about what they were doing and always found the answer for us. They didn’ More

by BScharre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Beaudin, Johnny Garner
January 16, 2019

A happy customer I went to Lou bachrodt look for a vehicle got ran around in circles and they dropped the ball on a few things I was unhappy so I went to Anderson Dod More

by Sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Garner
January 11, 2019

Johnny was great to work with Johnny was an excellent salesman and took good care of me. I would contact him again when looking for a new vehicle. Thanks so much. More

by Carbuyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 31, 2018

Great Customer Service and Easy to Work With Reccomend Jonny Garner and dealership to anyone seeking a new Jeep. Johnny really works with you to get a deal and to hit your household budget. The f More

by Ericmajewski86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Garner
December 19, 2018

Remote start turned disaster If this dealership damages your vehicle they will fight you til the end to not honor their mistake. They will lie to you as if you didnt know what you More

by R.M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Anderson Chrysler Dodge Jeep Ram responded

We're sorry to hear you're frustrated, but we're unfamiliar with your issue. We aren't aware of any customer complaints regarding remote start like you're describing. Service manager Ed Paholski and general manager Chad Anderson would like to hear more if you contact them directly at 815-229-2000.

December 15, 2018

Crooks and con artist After buying a brand new car I found.out the suspension had problems. Long story short the service department, sales manager refuse to fix it. The gen More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Fanning, Zagit Rodriguez
Dec 20, 2018 -

Anderson Chrysler Dodge Jeep Ram responded

Jeff, we take vehicle safety and customer service very seriously. We are happy our management team was able to quickly resolve your issue and ultimately achieve the outcome that you requested.

December 15, 2018

The best. From the first time we walked in Johnny Garner helped us out. He gave us everything we could ask for. We could not ask for a better sales person More

by Lynn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 11, 2018

Great experience! Johnny Garner was able to find the perfect vehicle for me! I had been looking into getting a brand new 2019 Cherokee, but I wasn’t sure if it was goin More

by Dakotalea13
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 11, 2018

Phenomenal customer service Johnny went above and beyond to make sure I had a great experience. Everything was quick, easy, and we worked out a great deal for me. Thank you so mu More

by rbailey0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
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