Anderson Toyota Lexus - Service Center

Best customer service in town! With my business background, I always am on the lookout for a high level of customer service and it gets no better than the customer experience offere With my business background, I always am on the lookout for a high level of customer service and it gets no better than the customer experience offered by Anderson Toyota on EVERY visit! Today, Greg Langley provided fast, fair, and quality work on lose part after a poor parking incident on my part. I trust Greg and this service dept to the point that I would lean towards purchasing my next vehicle from Anderson Toyota simply because I can count on quality service and high ethics from Service and imagine it flows through the entire organization. More

Outstanding Customer Service at the Highest level My wife and I have bought two brand new cars from you, 2012 Prius and 2014 Sienna, both sold to us by your wonderful previous employee Jeff Spies. To My wife and I have bought two brand new cars from you, 2012 Prius and 2014 Sienna, both sold to us by your wonderful previous employee Jeff Spies. Tony, Vince, Greg, Jeff Spies, and Randy are outstanding excellent examples of awesome customer service, and they deserve at the least a promotion and raise. From day one, our experiences and interactions with them have been nothing but FAR BEYOND superior, and they truly are a model with setting high standards for other dealerships/companies to follow. I was taught that actions speak louder than words, and character holds more weight than material things, so through their actions there is no doubt they truly love people and passionate with what they do. Their character shines bright with their strong work ethics and morals which trickles down from the top of the organization (Anderson Toyota)......They make Anderson Toyota shine as a whole and we are very grateful for them. Thank you and everyone at Anderson Toyota. From Marshall Reeves, Durand IL 815-721-7811 Employment: WI Dept of Military Affairs More

Happy! My brother’s Toyota engine light and 4wheel drive light came on. Greg got us in and checked the car out while we had a cup of good coffee. Service wa My brother’s Toyota engine light and 4wheel drive light came on. Greg got us in and checked the car out while we had a cup of good coffee. Service was in reasonable time and we were satisfied with end results More

Tire Gauge Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and told them my light was on of course I thought my spare was low, they told me to come in right away. They took my car and a short time later came back and said it was a nail and was all set to go. I asked what the charge was and said no charge. way to go More

Life Saver Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervou Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervous breakdown, we tried Anderson Toyota. After speaking with Greg at the service desk, the dealership was able to secure the bumper back on and were kind enough not to charge us. If you are in bind, I highly recommend Toyota Anderson for their excellent customer service. More

EXPECTING THE WORST - ENDED UP GREAT! 2 DAYS BEFORE I RAN OVER PART OF A BLOWN-OUT TIRE. HEARD SOMETHING HIT UNDER THE CAR. CAR STARTED MAKING SOUNDS LIKE THE MUFFLER HAD A HOLD IN IT. 2 DAYS BEFORE I RAN OVER PART OF A BLOWN-OUT TIRE. HEARD SOMETHING HIT UNDER THE CAR. CAR STARTED MAKING SOUNDS LIKE THE MUFFLER HAD A HOLD IN IT. TOOK IT TO MY TOYOTA SERVICE CENTER. PROBLEM TURNED OUT TO BE A LOOSE EXHAUST VENT. SERVICE JUST TIGHTENED THE VENT. GREG @ TOYOTA DID NOT EVEN CHARGE ME FOR THE SERVICE. I WAS VERY SURPRISED AND GRATEFUL. I ALWAYS RECEIVE VERY GOOD SERVICE AT THIS TOYOTA DEALER. More

Greg took great care of my Highlander. Greg got me right into the Service Dept. for a tire issue. They fixed it quickly and I was back on the road. I am very impressed by this Dealership Greg got me right into the Service Dept. for a tire issue. They fixed it quickly and I was back on the road. I am very impressed by this Dealership More

excellent and quick The service dept here is phenomenal. Always, prompt, efficient, clean and professional And it doesn't seem like the dept ever turns over in personnel The service dept here is phenomenal. Always, prompt, efficient, clean and professional And it doesn't seem like the dept ever turns over in personnel. The same guys have been there forever. Shout out to GREG!! So friendly and nice! More

Prius Recall I brought our Prius in to address an ICS difficulty. Ryan Corey was an excellent individual to work with. I appreciate his handshake, eye contact, a I brought our Prius in to address an ICS difficulty. Ryan Corey was an excellent individual to work with. I appreciate his handshake, eye contact, and clear and concise explanation of the difficulty. Thank you, Ryan. More

First Toyota Care Oil Change Purchased a new Camry last summer and brought it in for the first oil change. Frank Bleers and the staff are always friendly, helpful, and accommodat Purchased a new Camry last summer and brought it in for the first oil change. Frank Bleers and the staff are always friendly, helpful, and accommodating. Very nice dealership with beautiful showroom and waiting area. More