Andrew Toyota - Service Center

I made an appointment online for an oil change. The service agent said it would be about 45 minutes to an hour and gave me a number that I could text and communicate with. After about an hour and 20 mi service agent said it would be about 45 minutes to an hour and gave me a number that I could text and communicate with. After about an hour and 20 minutes I texted the service agent for an estimated time my car would be ready and he did not reply. I asked a cashier if I could pay ahead and the service agent then approached me to tell me the car takes time and would be done shortly. Over 2 hours had passed then I receive a text about the status of my car. The customer service agent came to showed me a variety of red highlighted items on paper but cannot explain what they were about but that it was a danger. I paid and left. More

Service tech John was totally professional with how he explained to me the issues I had with my car & how to resolve themi give John 5 ⭐️⭐️⭐️⭐️⭐️ explained to me the issues I had with my car & how to resolve themi give John 5 ⭐️⭐️⭐️⭐️⭐️ More

I can always get my vehicle in for service when I call. They diagnose and fix things promptly They diagnose and fix things promptly More

I have consistently been impressed with the customer service I’ve received at Andrew. They go above and beyond to make sure customers leave happy. service I’ve received at Andrew. They go above and beyond to make sure customers leave happy. More

They were very helpful in I got my car, also very helpful in me getting my first oil change/tire rotation. Staff was very friendly and respectful. Thank you for your service. in me getting my first oil change/tire rotation. Staff was very friendly and respectful. Thank you for your service. More

Friendly and quick to address my concerns in a professional manner being considerate of my time. professional manner being considerate of my time. More

I have always gotten great service from Andrews for over ten years. I have always been told exactly what needed to be done. ten years. I have always been told exactly what needed to be done. More

Andrew Toyota is the best dealership I’ve ever had the pleasure of working with. Their customer service is excellent. There’s no other place for me but Andrew T. Thank you Andrew, I love you guys! Darl pleasure of working with. Their customer service is excellent. There’s no other place for me but Andrew T. Thank you Andrew, I love you guys! Darlene More

Where do I start? The sales staff when my wife and I bought our Prius models back in 2015, the service we received and COMPLETE attention to our needs by Willie Willett. Nothing short of WOW!! A smile bought our Prius models back in 2015, the service we received and COMPLETE attention to our needs by Willie Willett. Nothing short of WOW!! A smile goes a long way. I have never seen one grumpy face at Andrew Toyota in the years I have been dealing with them. Now to day present: After my wife passed away I sold my Prius [102,450 miles] to a college student who needed reliable wheels and my wife's Prius [34,000 miles] became mine. I suggested to the student and his father - take the car to Andrew and ask for Willie, he'll "do right" by you. More

They do a great job and go above and beyond. They work fast and give cookies fast and give cookies More