Ciocca Chrysler Dodge Jeep Ram of Hanover

Bought 2019 chevy trax and had it two days and the check engine light came on Had to take it back to be fixed. Said something to my salesman about the inside not being cleaned up and when you turned on the engine light came on Had to take it back to be fixed. Said something to my salesman about the inside not being cleaned up and when you turned on the fan in car smelled like smoke. So took it to stay overnight and pick up later the next day. When i got in i knew the inside did not get cleaned because handprint on dash was still there. I thought they would change the filters in the car for the smoke smell but guess not smell still there and bothers my sinuses. And they cleaned the outside but someone one must of hit the bottom part of front fender when pulling into carwash and snapped the corner of it my son saw it two days later. This is my first time buying here and will be my last. Am going to fix car and see if can trade it in at another dealership More

My truck was in for a recall issue and while on location it was damaged. The service manager viewed my video I made when I dropped it off showing no damage at that point. The manager took great care to get it was damaged. The service manager viewed my video I made when I dropped it off showing no damage at that point. The manager took great care to get my vehicle repaired. I purchased the truck at this dealership and I will return there for my next vehicle. More

excellent customer service, clean waiting room, friendly staff, very knowledgeable about my vehicle and its history staff, very knowledgeable about my vehicle and its history More

Salesman an everyone we talked to was friendly. They got us in an fast. The detailing of the truck wasn't the best. They got us in an fast. The detailing of the truck wasn't the best. More

Honest ! ! What more can we say about Jessica Moose. Jessica was fantastic to work with !! It was so great to have a someone that truly understood what my fa ! What more can we say about Jessica Moose. Jessica was fantastic to work with !! It was so great to have a someone that truly understood what my family and I were looking for. The experience was so much fun. All questions we had about the vehicles and warranty were answered, which made us feel at home. More

Honest, fast, completed everything I needed done. Seems to have lots of help at the desk. Work done in a orderly amount of time. Seems to have lots of help at the desk. Work done in a orderly amount of time. More

Salesman&everyone very helpful. I was explained warranty options, but not pressured.salesman took time about features. I was explained warranty options, but not pressured.salesman took time about features. More

Easy to make appointment, courteous at drop off and pick up. So far my vehicle is fixed. up. So far my vehicle is fixed. More