About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Apple Ford Lincoln

4.3

543 Lifetime Reviews

8800 Stanford Blvd., Columbia, Maryland 21045
Call (866) 841-9642

Top Reviewed Employees

Kevin Ford, Service Advisor, Apple Ford Lincoln

Kevin Ford

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Eichorn, Quick Lane Advisor, Apple Ford Lincoln

David Eichorn

Quick Lane Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Les Ashburn, Service Advisor, Apple Ford Lincoln

Les Ashburn

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Volz, Customer Service Representative, Apple Ford Lincoln

Teresa Volz

Customer Service Representative
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 13, 2018

"Above and Beyond"

- Elizabeth!

My car wasn't ready by closing time as they told me it would be, as it was a complicated job. I was angry since I had not planned being car less for another day and had no way home etc. Curtis Ford went back and got 2 technicians ( Ian being one of them) to agree to stay late and help finish my car that night! I waited an hour after they closed and finally got my car back. While I waited they made me feel comfortable with beverages/TV/music on. They even discounted me on the service prices due to the inconvenience. It was much appreciated, when they could have just sent me away for the night car less. Great customer service made up for the miscommunication! I will return here with future car repairs.

Read More

Employees Worked With

Curtis Ford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Ford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ian

August 23, 2018

"New Ford F150"

- TimC

I have bought 2 Fusions from Apple and have had an excellent relationship with the sales and service departments. Apple is a customerfor life Ford & Lincoln dealer which means all of my oil changes, tire rotations and car washes are free. During my last oil change I had the pleasure of meeting Jeff Erlich in the new car department. I was looking at a F150 and Jeff approached me and asked if he could help me. I told him I had been thinking about purchasing a pick up. He determined my needs and showed me exactly what I had in mind. We determined that my best option was to lease and came to an agreement on price and terms. Jeff's assistance did not stop at the sale he showed me all of the features of my new truck and called several times to make sure I was satisfied with everything. Oh by the way the new truck also gets all of the benefits of the customer for life program.

Read More

Employees Worked With

Jeff Erlich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 06, 2018

"Five stars is an understatement"

- A.Curry

These two are unbeatable and memorable. Their presence while attending or conversing with you is unlike what you find in customer service anymore. Although I have not experienced any reasons for disappointment during any of my visits, sales, or phone calls, these two stand out and are impossible to overlook. Find a reason to have their attendance during your visit; you will be pleased.

Read More

Employees Worked With

Kevin Ford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Volz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines