TJK AUTO, LLC

Faha shot us straight, addressed all our concerns, and was very pleasant and easy to work with. When we found a small mechanical problem, he made sure it got fixed. We have been through the vehicle purcha was very pleasant and easy to work with. When we found a small mechanical problem, he made sure it got fixed. We have been through the vehicle purchase process multiple times in the last two years, and in my experience, it's not all that common to find a car salesman you can trust. I feel Faha is trustworthy - and a very nice guy! More

This is an amazing dealership! I was able to test drive and purchase a vehicle within about an hour. Faha is incredible and was patient with me about everything as a first-time buy I was able to test drive and purchase a vehicle within about an hour. Faha is incredible and was patient with me about everything as a first-time buyer. I highly recommend going here, especially as a first-time buyer! More

Very friendly and they were very helpful. Car was washed, full of gas too. Great experience. Car was washed, full of gas too. Great experience. More

Bought a car, would never go back. Car had a known Bought a car, would never go back. Car had a known issue. Promised a replacement part would be ordered. Never happened. Drove 120 miles one way Bought a car, would never go back. Car had a known issue. Promised a replacement part would be ordered. Never happened. Drove 120 miles one way to pick up part. Was never ordered. More

Best SERVICE ever I came it not really expected to be approved and have dealt with the worse car dealers ever and thought this dealership was just like the others but t I came it not really expected to be approved and have dealt with the worse car dealers ever and thought this dealership was just like the others but to my surprise I met Ryan even tho I kept calling him Ray he answered nevertheless....needless to say I walked out I my very own Kia Optima one of the most beautiful cars I ever seen and the owner Jason would definitely go to bat for u as well I highly recommend these guys thanks for all ur hard work More

Great salesman but broken promises Ryan Lee is an outstanding salesman! We were promised that clunk in front end would be fixed. They worked on it but no improvement. Even though it was Ryan Lee is an outstanding salesman! We were promised that clunk in front end would be fixed. They worked on it but no improvement. Even though it was in writing they didn’t fix it. Owner said it was our problem. Won’t buy from them again! More

unhappy Horrible experience. Drove several cars for a couple of days and kept getting reassured cars were in our range. Third car, we were told would be mo Horrible experience. Drove several cars for a couple of days and kept getting reassured cars were in our range. Third car, we were told would be more but only $50/MO outside our range. Go back in to look at paperwork, it was $150/MO outside our range, loved the car, disappointed in the lies. I hate the car buying game and will go somewhere I haven't got to play it. More

Arnie Lane = Fast, Friendly, Customer Had an awesome experience buying a great vehicle from Arnie Lane - great straight forward experience! If I ever need a new car I will return! Had an awesome experience buying a great vehicle from Arnie Lane - great straight forward experience! If I ever need a new car I will return! More

I went to this dealer knowing exactly what I wanted. I came up to the sales guy and showed him the vehicle; we went for a test drive. During the test drive I mentioned that the vehicle seemed to have some came up to the sales guy and showed him the vehicle; we went for a test drive. During the test drive I mentioned that the vehicle seemed to have some sort of vibration that seemed off when we were stopped at a stop light. The sales rep tried to tell me that it was just the power from the V-8 engine, which I knew was a lie, but I let it go. We drove back to the dealership and started talking numbers.. Real easy so far. They offered me more for my trade than I had expected which was nice and since it was late in the evening we made an agreement that I would come back the next day when the banks were open... I came back the next day and the sales rep and I began the normal haggle process. He came down a bit and made promises to fix a few things that we knew were wrong such as the remote for the key didn't work, the wiper blade needed to be fixed, etc... It was at that point I told the sales rep that I wanted to take the vehicle to a family friend who owns a car repair shop to have it looked over before we make a deal. He agreed and I left. I came back a bit later and showed the sales rep what was wrong with the truck which included a minor problem with the idle of the vehicle which was what I complained about during the test drive. Turns out, it in fact was NOT the power of the V-8.. No big deal, it just proved my point. We then went down the list of things and the sales rep began to tell me that MY FAMILY FRIEND was not being honest with me on prices.. REALLY?? The total items that needed to be fixed only amounted to about $1200 and most were maintenance issues which you can't blame the dealer for. All in all, the things were mostly minor and even my family friend said it was a good vehicle.. After we talked for a bit, we agreed on a price and shook hands.. It's at this point that things got shady.. Things that went wrong during the process: Monthly Payments: I was told a range of what my payment would be WITH the extended warranty. I was also told that most likely I would be at the low end of the range. Once I spoke to the warranty guy that price range went up by more than a few dollars.. I complained about that and at that point the warranty guy was able to work a MIRACLE and come down in price on his warranty.. ALSO, (this really pissed me off) he suddenly took my interest rate down a full point on the loan.. Why wasn't I being given the best interest rate to begin with? SHADY Things Promised: I was told by the sales rep that he would have the remote that is attached to the key fixed by the service center. He gave me my other key and told me that this keys remote worked and he would have the other one fixed.. The key remote he gave me only worked ONCE. I wasn't going to call and complain though because they were fixing the other key... I called the sales rep a few days later to get a status on my key and he said that I would need to check with the service center, but he would ask and call me back.. He never called back, so I went in the service center myself and was told that the guy I need to speak with wasn't in and he would call me. He didn't call... The next day I called and was told again that the service center guy would call me back. This time he did. When he called, he told me that he didn't have the key and my sales rep did. He also informed me that he wasn't given any instruction to have it fixed.. THEREFORE, I WAS LIED TO AND GIVEN THE RUN AROUND FOR NOTHING!!! I told him to forget it and to have the key waiting for me and I will get it.. I got the key and I'm leaving my review. Kind of shady and very dishonest.. I am not impressed with being lied to and the shady way business was handled. More

Nondisclosed repossessed car-found out when plating the car. Hassle to get fixed what was promised. Sold with faulty breaks. Would not recommend to anyone. car. Hassle to get fixed what was promised. Sold with faulty breaks. Would not recommend to anyone. More