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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
July 01, 2023
Speaks clear. Helps a person understand what they may be missing . Upfront. He knows how to fight for a bargain. Helps a person understand what they may be missing . Upfront. He knows how to fight for a bargain. More
by franklin
Employees Worked With
July 01, 2023
We had a great experience with Jeremy Rosa! Very pleasant and extremely knowledgeable for a newbie. Felt extremely comfortable, purchasing from him. Very pleasant and extremely knowledgeable for a newbie. Felt extremely comfortable, purchasing from him. More
by dana-rhodes
Employees Worked With
July 01, 2023
Steve Ursin is great! The dealership exceeded all expectations and was great to deal wotg The dealership exceeded all expectations and was great to deal wotg More
by lundgrenw
June 30, 2023
Jesus was an absolute pleasure to work with. He made my experience easy and put my interest first. He made my experience easy and put my interest first. More
by mike.holzkopf65
Employees Worked With
June 30, 2023
Jeremy Rosa Jr was a great help couldn’t have gone smoother great people skills and knowledge of car and sales smoother great people skills and knowledge of car and sales More
by thomaspencer3
Employees Worked With
June 30, 2023
We had a great experience with Colton at Arlington Heights Ford. He worked with us to find the perfect vehicle, then stayed until 11PM to sell it to us. Would definitely recommend! Heights Ford. He worked with us to find the perfect vehicle, then stayed until 11PM to sell it to us. Would definitely recommend! More
by Krys
Employees Worked With
Colton Hannemann
June 30, 2023
Elliott always goes beyond belief to make sure your needs are met, he’s willing to make your experience be positive no matter what it takes! are met, he’s willing to make your experience be positive no matter what it takes! More
by Jimmyv6560
Employees Worked With
