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Arlington Heights Ford
Arlington Heights, IL
4,022 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,022 reviews
February 26, 2024
They were very helpful and accommodating! Worked hard to figure out a complicated issue for me. Worked hard to figure out a complicated issue for me. More
by TDols
Employees Worked With
Helpful February 26, 2024
Lonnie was great! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! More
by Katejoyce10
February 26, 2024
Great experience, great price, great people, no pressure. Would recommend to all. Hands down for sure Would recommend to all. Hands down for sure More
by rjs-2
February 24, 2024
Steve took the time to explain the differences in all the time levels and help us find the right car for us. time levels and help us find the right car for us. More
by DMutnick
February 24, 2024
Jeremy did a great job with us. He explained all the different F150 truck models and options and actually found a better choice for us than what we came in for. He explained all the different F150 truck models and options and actually found a better choice for us than what we came in for. More
by Karcare123
February 24, 2024
Awesome service! Really worked through trade ins and final pricing. Cant say enough about Marco, our sales rep. He was referred to us for a reason! Really worked through trade ins and final pricing. Cant say enough about Marco, our sales rep. He was referred to us for a reason! More
by cwool03
Employees Worked With
February 24, 2024
Great experience all around. The entire team is here to help. Gave a nice training on the lightning. The entire team is here to help. Gave a nice training on the lightning. More
by Henry
February 24, 2024
It was a pleasant experience working with the Salesman to chose the right vehicle for work. chose the right vehicle for work. More
by Kwilson
Employees Worked With
February 24, 2024
Tony was the best! Excellent customer service, informative, and extremely helpful. Will be back!! Thanks Tony. Excellent customer service, informative, and extremely helpful. Will be back!! Thanks Tony. More
by Obeybrittany2515
Employees Worked With
February 22, 2024
I feel that the service writer has my best interest at heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. More
by redbeard58
Employees Worked With
