Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Toyota
Jacksonville, FL
4,900 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,900 reviews
September 09, 2023
So very upset. I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July exp I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July experienced all dashlights on and car would not turn off. I got it to the dealership where check in personnel were incredulous that this could happen...key out of ignition and car running. Long story short...car in their care for 11 days, they replaced block assy. That is what invoice said. Supposedly this to fix all dash electrical, etc. COST $2300.00. I felt no choice as they said will fix problem. Fast forward 1 1/2 months...drove to St. Augustine...exact same issue. They obviously had not fixed the problem. Called them and it was towed back to the dealership. I have researched and my guess maybe a going bad ignition switch. I'm not a mechanic, but my car has all symptoms. Dealership tonight said pick up car, can't duplicate the issue. I asked if they checked ignition switch...they said can't test a good ignition switch. I now know this is false. Drove home...guess what starting to experience same issues. I just left them! They refused to cover my towing as they said they couldn't duplicate issue. Do NOT go there...DISHONEST!!! More
by lblack2062
Employees Worked With
Derrin Drago
September 08, 2023
Terrible jossely a young blonde white woman said to me no spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do not take care my self again. Thanks Respectfully Carlos ruiz More
by Nurse7897
Employees Worked With
September 08, 2023
Great Service! !! Could not ask for more because they always go above and beyond. Thanks! !! Could not ask for more because they always go above and beyond. Thanks! More
by kiaboo612
September 06, 2023
Arlington Toyota always have great customer service and you do not wait long to receive help which is great. you do not wait long to receive help which is great. More
by Octavia
September 04, 2023
Incredible dealership atmosphere, Gerry was an absolute pleasure to work with, as he’s attentive, charismatic, and honest. Thank you so much for the new ride Gerry. I will be back in the future. pleasure to work with, as he’s attentive, charismatic, and honest. Thank you so much for the new ride Gerry. I will be back in the future. More
by Mike Martinez
Employees Worked With
Gerry
September 04, 2023
Ibo was my salesman was very professional and friendly let me look at what i wanted to look at. This was the fastest I have ever been in and out of a dealership. From start to finish everything was perf let me look at what i wanted to look at. This was the fastest I have ever been in and out of a dealership. From start to finish everything was perfect More
by Cathybaileyc
September 04, 2023
Had a very good experience with Arlington Toyota And my sales guy Kris Boyington did a fantastic job getting me the price I needed. Call Kris if you need a good deal sales guy Kris Boyington did a fantastic job getting me the price I needed. Call Kris if you need a good deal More
by VERY MAD COUSTOMER
August 30, 2023
Dwight Cobb helped me with my purchase, great guy and definitely recommend to work another deal with him. definitely recommend to work another deal with him. More
by Sgunningjr
Employees Worked With
