Arlington Toyota

I can't believe in this day and age that a large, well known dealership would still play the old dishonest games that used car dealers pulled for years back in the day. After contacting Arlington Toyota known dealership would still play the old dishonest games that used car dealers pulled for years back in the day. After contacting Arlington Toyota this morning about a vehicle they had advertised. I was assured in several emails that it was indeed on their lot and available. I told them that I would leave work early . I of course did not expect them to "hold " the vehicle but PLEASE contact if it is sold before I got there. They assured me that they would. At 4:30pm I contacted the dealership and was told it was still there and ready to be test driven. I showed up 30 minutes later and was told "it was JUST sold". I asked how was it possible that in 30 minutes someone came in, test drove, did the paperwork, and left in the vehicle? "Oh he paid cash" I was told. Really? Is there ANYBODY in the world stupid enough to believe that? And why in the world would I EVEN CONSIDER buying a different vehicle from a dealer that would play such sleazy games. Run, don't walk as far away from this place as possible. More

They have many ways to engage with them so I filled out a form to ask for an out the door price for a specific vehicle. No trade in, no financing. They sent me a follow up text and email that basically say form to ask for an out the door price for a specific vehicle. No trade in, no financing. They sent me a follow up text and email that basically says you have to come in to get a price. The reason is they have a large amount of add ons they say are already on the vehicle - high margin limited value items. Toyota is a good car, the dealer is harming the brand. I'm going to buy a Mazda instead. They actually gave me a price without add ons. Go somewhere else. More

Tried to buy a Rav4 but they wanted to mark it up about 7k for nonsense like nitrogen in the tires, covid-19 disinfection, vin etching, etc. After about an hour of back and forth they took off 2k and would 7k for nonsense like nitrogen in the tires, covid-19 disinfection, vin etching, etc. After about an hour of back and forth they took off 2k and would not budge. I decided to leave. They also appraised my car for trade in and now my brake fluid is leaking... Awfully suspicious timing. DO NOT visit this place unless you want to be lied to and pay more than you should. More

Throughout the several years and many different models of Toyotas Mathew, Fred, and bob couldn’t be anymore of a pleasure to work with. They have made the car buying process so easy and convenient for me and Toyotas Mathew, Fred, and bob couldn’t be anymore of a pleasure to work with. They have made the car buying process so easy and convenient for me and my family. They truly go above and beyond on everything and for many more years to come I will always come back to Arlington Toyota because of Mathew!! More

We just purchased a 2020 Toyota Tacoma from Arlington Toyota from Melanie. She was great! She knew the vehicle and answered all of our questions regarding the Tacoma. She was easy to work with and is v Toyota from Melanie. She was great! She knew the vehicle and answered all of our questions regarding the Tacoma. She was easy to work with and is very customer focused. I would refer anyone to her if you're looking for a new or used vehicle. More

Just visited this dealer looking for a new Rav4 Hybrid. Saw one I liked, went to check it out in person. Upon seeing the car, the salesman walked up to me and started chatting about the car. Then he in Saw one I liked, went to check it out in person. Upon seeing the car, the salesman walked up to me and started chatting about the car. Then he informs me the cars price which has a "13k market adjustment". I told him there's no way I'm paying that. Then he goes to his computer and comes back with similar cars from CarMax that are marked up as well. Completely pointless in my mind since I came to a TOYOTA dealership and not a CarMax. So we chat about the "market adjustment" for a while and he basically says he can take a little off but "not much". As I'm walking out I look around some more at other cars, sequoias, Camrys. Then the salesman comes up to me and says he spoke with his manager and says he can take off all the "market adjustment" for Camrys but not trucks. What the xxxx kinda business tactic is that? I grin and leave. I would give this place 0 stars if I could. Please make sure you think very very hard before shopping here. More

I had visited the Toyota dealership at Arlington Heights in 2015 as we were looking for a new 4Runner. The individuals seated at the front-desk at that time, were not helpful. They initially ignored me. Th in 2015 as we were looking for a new 4Runner. The individuals seated at the front-desk at that time, were not helpful. They initially ignored me. They acted as if I was there to waste their time. Then went to another dealership and bought a car from there. In 2018, we were looking for a car and again considering a 4Runner. I looked up the dealership’s website, and decided to contact Akash. Made the right decision!! Akash was very pleasant when I met with him. However, the dealership did not have a 4Runner at that specific time. June 2022, the dealership did have a 4Runner. Contacted Akash. As I mentioned earlier, Akash is very pleasant to work with. That is not all, he went out of his way to see that I was satisfied with car. That it had the features we were looking for. Updated me when the car was delivered to the dealership. A very good job on the communication front. Answered all my questions when asked. There was no, “I will get back to you”. Akash was extremely obliging, understanding. Saw that the car was delivered to my requirements. Akash even followed up to ask if I had any questions about the car. Thank you again Akash! I made the right decision contacting you!! I would also like to thank Amin (Sales Manager) and Mike (Finance) for their courtesy. More

Very good responses about my interests in new Toyota cars and services. My great thanks to Mr. Alex Dubinsky for his excellent and great attends to my calls. and services. My great thanks to Mr. Alex Dubinsky for his excellent and great attends to my calls. More

This dealer can’t figure out if there head is up there xxx or not! When you make a appointment the person should know how things are done wrong guess again the like to waste you time and let you run aroun xxx or not! When you make a appointment the person should know how things are done wrong guess again the like to waste you time and let you run around like chicken with it’s head cut off while they sit back and laugh at you! More