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Armstrong Volkswagen
Gladstone, OR
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 81 reviews
August 03, 2017
Friendly low pressure dealership We are quite happy with our purchase and especially Jerrad our salesman who answered our questions, researched the ones he didn't know and gave us all We are quite happy with our purchase and especially Jerrad our salesman who answered our questions, researched the ones he didn't know and gave us all the information we asked to make an informed decision. More
by Dan & Jen
Employees Worked With
Nick and Andy were also quite helpful , JERRAD NELSON
Helpful August 03, 2017
Great Dealership, Great staff. The Dealership gave the "white glove" service from beginning to end. Couldn't thank Jared enough. Nick in finance made a the process easy and enjoyab The Dealership gave the "white glove" service from beginning to end. Couldn't thank Jared enough. Nick in finance made a the process easy and enjoyable as well. More
by Cdpetitt
Employees Worked With
JERRAD NELSON
August 02, 2017
Best car buying experience ever Dan Burke is an old school pro. He was straightforward and informative. From making the deal over a handshake to finding the red model in Seattle to Dan Burke is an old school pro. He was straightforward and informative. From making the deal over a handshake to finding the red model in Seattle to taking our picture just before we drove away, Dan was a breath of fresh air. More
by Jdames
Employees Worked With
The fellow in Finance was very informed and helpful., Daniel Burke
July 21, 2017
Buying at Armstrong was a positive, low-pressure experience We owned an older TDI Golf and were included in the Volkswagen TDI class-action suit. Volkswagen did right by us and offered a very fair offer to buy We owned an older TDI Golf and were included in the Volkswagen TDI class-action suit. Volkswagen did right by us and offered a very fair offer to buy back our TDI Golf. We liked the Golf model and decided to look at the newer Golf and GTI models. Anthony at Armstrong made the shopping process very easy, friendly and low pressure. He was very patient and allowed us to think over a new purchase for a week without hounding us. We decided on a 2017 GTI and Anthony and the financing staff really worked with us to crunch the numbers and come up with a price, down payment, and payment terms that we were comfortable with. The buying process was smooth. Armstrong also handled the Volkswagen buy-back process and that was a easy and fast. I would recommend Armstrong to anyone. More
by Brian H
Employees Worked With
Anthony Dominguez
July 08, 2017
Purchase of new 2017 GTI Lori, and the staff at Armstrong VW were extremely pleasant, and easy to work with. I would recommend Lori to any of my friends that might be looki Lori, and the staff at Armstrong VW were extremely pleasant, and easy to work with. I would recommend Lori to any of my friends that might be looking for a Volkswagon. More
by BrianDavis75
Employees Worked With
Lori Benton
July 07, 2017
Awesome service through SMS I have two little kids taking up my free time, and so I tried negotiating through text messages over a week with all the local dealerships. Lori and A I have two little kids taking up my free time, and so I tried negotiating through text messages over a week with all the local dealerships. Lori and Armstrong didn't bat an eyelash, came in under everyone else, and even dropped the price when incentives rolled over for the month. It was painless and I got the car I wanted! More
by M.M.
Employees Worked With
Lori Benton
May 24, 2017
Never heard back after multiple attempts I called concerning a vehicle that I was very interested in (essentially ready to buy). I spoke with Dan and he told me to call back when he was on th I called concerning a vehicle that I was very interested in (essentially ready to buy). I spoke with Dan and he told me to call back when he was on the lot the next day, which I did. He didn't answer and I left a detailed message with my return number and one question. I called a few more times and never heard back. I then received an email from Jane which asking if all my questions had been answered to which I obviously said "no" further saying that nobody had contacted me after multiple phone calls. Comically I never received a return email from her either. So apparently selling cars is not a primary interest of this car lot. More
by Coandc
Employees Worked With
Dan
March 21, 2017
Best sales experience ever. Thank God for Armstrong. After having had an incredibly horrible experience at Dick Hannah's, I was about to shop for a different brand although I lov Thank God for Armstrong. After having had an incredibly horrible experience at Dick Hannah's, I was about to shop for a different brand although I love the VW product. I thought ok, give Armstrong a try and it was absolutely fantastic. Although the delivery still took a little too long, Lori actually listened to what I wanted and got me exactly what it was. I can't wait to purchase my next car from them in about another year. GOOD JOB Armstrong. More
by VWs4life
Employees Worked With
Lori Benton
September 28, 2016
Purchase of Golf R Recently worked with Dan Burke to source a hard to find new Golf R. Dan did an exceptional job through the preorder and delivery process. I tried wo Recently worked with Dan Burke to source a hard to find new Golf R. Dan did an exceptional job through the preorder and delivery process. I tried working with few other local dealerships and none of them were as straight forward and willing to deal as well as Armstrong VW. Can't go wrong with these guys. More
by B.Moser
Employees Worked With
Dan Burke
July 16, 2016
Horrible Service department! Last time we took our 2014 VW tiguan in for a routine service they messed up on a simple oil change and put in two oil pan gaskets instead of one. Last time we took our 2014 VW tiguan in for a routine service they messed up on a simple oil change and put in two oil pan gaskets instead of one. When I got in my car in the garage the day after oil was all over my garage floor(what a mess) so I took it back immediately and found out the above information. Even Oil Can Henry's could do better. Phil the service manager acts like he just got this job coming from a burger joint. He stutters around and never seems to have a direct answer to anything. Really is that the best a dealership that sells German cars can do? I called him yesterday to ask him if they did oil changes on non VW models(loss in my judgement) and he said he thinks so but needs to check with the sales department (what?) and would call me back-well he never did. I took my truck to sears and they were GREAT!!! Now I need to find a new place for the Tiguan. More
by Horserider73
Employees Worked With
Phil.
