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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,092 reviews
December 09, 2019
Rear differential issue I had an issue with some service performed on my vehicle. The dealership took full responsibility, supplied me with a loaner vehicle and repaired my c I had an issue with some service performed on my vehicle. The dealership took full responsibility, supplied me with a loaner vehicle and repaired my car with no hassle. I couldn’t be happier More
by 3zkustoms
Verified CustomerEmployees Worked With
Bill Featherston, Adam Estes
Helpful December 09, 2019
I had a wonderful experience at the Arnie Bauer Buick/GMC I enjoy the area where the patrons sit to wait for their cars being serviced and the fact that you can look at other new vehicles while you are in the I enjoy the area where the patrons sit to wait for their cars being serviced and the fact that you can look at other new vehicles while you are in the facility awaiting your vehicle to be worked on More
by JACQUELINE622002
Employees Worked With
Adam Estes
December 06, 2019
First vehicle service Professional, courteous and serviced my vehicle quickly. This was my first time there since purchasing my Terrain and it was a pleasant experience and Professional, courteous and serviced my vehicle quickly. This was my first time there since purchasing my Terrain and it was a pleasant experience and I definitely will be back. More
by DERREK54
Employees Worked With
Trina Christensen, David Brdar, David Becker, Bill Neibert
December 05, 2019
Traded in two old cars, bought a new one! Everyone was extremely helpful, professional and quick while working with me. We will be back for our next car purchase. They were efficient while w Everyone was extremely helpful, professional and quick while working with me. We will be back for our next car purchase. They were efficient while working with us and made us comfortable, explained everything so that I could understand it. More
by ANGELA.KEELING
Employees Worked With
Drew Mclaughlin
December 05, 2019
Spent over 2 and half hours for oil change. My car is never Customer service is awful! The service rep. Always acts like he is so busy. Especially if you don’t buy into his upscale. Looking for new dealership t Customer service is awful! The service rep. Always acts like he is so busy. Especially if you don’t buy into his upscale. Looking for new dealership to take my business. More
by UNICE.BACOTT
Employees Worked With
Mark Diehl
December 04, 2019
Awesome 👍 Not pushing me to buy a car. New alot about the car. Also it was black Friday and was his 5 customer. Very 15 minutes he was checking on me. Norm Mitc Not pushing me to buy a car. New alot about the car. Also it was black Friday and was his 5 customer. Very 15 minutes he was checking on me. Norm Mitchell is the best professional salesman at Arnie Bauer Buick. More
by PJGGATOR
Employees Worked With
Norm Mitchell
December 03, 2019
I had a great time. I am very happy with my purchase. Henry Horton is an outstanding salesman. When I get ready to buy another car, I will come back to Arnie Bauer Cadill I am very happy with my purchase. Henry Horton is an outstanding salesman. When I get ready to buy another car, I will come back to Arnie Bauer Cadillac. More
by JLHOOKS
Employees Worked With
Henry Horton
December 02, 2019
$$$$$ Price is too high and ended up paying for 2 service visits within a couple weeks because they said everything checked out the first time on the diagno Price is too high and ended up paying for 2 service visits within a couple weeks because they said everything checked out the first time on the diagnostics-I’m skeptical More
by Fred
Employees Worked With
Mark Diehl, Adam Estes
November 27, 2019
Disappointed I'd rather take the bus than be forced to drive what someone else has chosen for me with out giving me any options 🤔😟😭 then my credit was ran 27 ti I'd rather take the bus than be forced to drive what someone else has chosen for me with out giving me any options 🤔😟😭 then my credit was ran 27 times all of which is hard hits... You should be able to pull a person's credit and email results to the finance company! More
by DENEENSTOUDEMIRE50
Employees Worked With
Angie Chalmers, Greg Parker
November 27, 2019
My experience with Arnie Bauer sales and service They were very helpful and knowledgeable. They get right to the problem. The service center was still the same. I bought a 2017 Buick Enclave and I no They were very helpful and knowledgeable. They get right to the problem. The service center was still the same. I bought a 2017 Buick Enclave and I noticed the trans fluid was low. So I took it to the service center and they took care of it. I first worked with Henry Horton my salesmen when I bought my 2008 Enclave and I got good service then. And now I'm getting good service with my 2017 Enclave. More
by Minor
Employees Worked With
Henry Horton, Norm Mitchell, Tom Pagoria, Greg Parker, Bill Neibert
