Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
West Palm Beach, FL
759 Reviews of Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
They get get you in fast and on time the work is done very efficiently and well done 👍 very efficiently and well done 👍 More
Very efficient organization, including technicians, advisors, and cashiers. They delivered the work on time with quality and advised me of service activity costs. I would recommend if an assigned servi advisors, and cashiers. They delivered the work on time with quality and advised me of service activity costs. I would recommend if an assigned service advisor will be temporarily absent that the customer be proactively notified and provided an alternate point of contact for questions and status updates. More
Alex was great and was cordial and polite. However, our vehicle was struck and damaged while there. Also, the problem for which it was originally taken is still broken. Alex is the only reason However, our vehicle was struck and damaged while there. Also, the problem for which it was originally taken is still broken. Alex is the only reason I will be returning. More
Got the job done, good customer relation, I have no complain regarding them, I like my service adviser. complain regarding them, I like my service adviser. More
Anthony was of great assistance and was very knowledgeable about the service required for my vehicle. knowledgeable about the service required for my vehicle. More
Joe was very informative and polite. I was happy that i did not have to wait to long. I was in and out in a little over an hoir I was happy that i did not have to wait to long. I was in and out in a little over an hoir More
Great job, we’ll explain, saw the video as work was done, finally explain when vehicle was return! finally explain when vehicle was return! More
WORST EXPERIENCE! !!! THEY HAD MY CAR FOR A FEW WEEKS AFTER TRYING TO CON ME INTO THINGS NOT URGENT! GOT MY CAR BACK ( TANK EMPTY) AS I GOT TO THE GAS STATION ( A VERY !!! THEY HAD MY CAR FOR A FEW WEEKS AFTER TRYING TO CON ME INTO THINGS NOT URGENT! GOT MY CAR BACK ( TANK EMPTY) AS I GOT TO THE GAS STATION ( A VERY BAD RAINY DAY) THE CAR WAS SMOKING.. I CALLED BACK AND TOLD THEM THEY SENT A TOW TRUCK TO PICK THE CAR UP. A FEW DAYS LATER I GOT MY CAR BACK WITH COFFEE STAINS ALL OVER THE TOP OF MY CAR! THEN THE MANAGER HUE HAD THE NERVE TO TELL ME THE TOW TRUCK GUY DID IT, WELL FOR ONE IT WAS RAINING THE SUNROOF HAD NO BUSINESS BEING OPEN YOU LIAR! ANYWAY THE CAR THEN LOCKED IN AND I COULD NOT RELEASE THE ELECTRIC BRAKE! FOR 2 WEEKS I CALLED AND ASKED TO A MANAGER IMAGINE MY SURPRISE THAT 2 WEEKS LATER NOT HUE, MICHAEL OR THE OTHER ONE HAS NOT CALLED ME BACK! I GUESS THAT MEETING IS STILL GOING ON! ALL THOSE DISGUSTING JOKE OF A SERVICE MANAGERS HAD TO DO WAS PUT IT BACK ON THE COMPUTER AND REDO WHATEVER IT IS THAT THEY DID TO BEGIN WITH. I HAD TO GET A LOCAL MECHANIC AN EXCELLENT ONE @ THAT WHO RELEASE THE ELECTRIC BRAKES AND RESET THE COMPUTER AND THE PUT IT BACK ON! THE PLACE! WORST MANGERS! WORST STAFF!! More
Always customer oriented, and polite. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. More