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Arrowhead Cadillac

Glendale, AZ

3.6
212 Reviews

8310 W Bell Rd

Glendale, AZ

85308

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Showing 212 reviews

June 26, 2021

Bought a used Vehicle at this dealer and had some problems with sales manager Steve Pena but was contacted by the GM Steve Zimmerman who made everything right and then some. More

by melandlen321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Pena
November 22, 2020

my wife and I had a positive experience at Arrowhead. Sales personnel were excellent. Patient with questions and had the answers. Financing went smoothly and final paperwork was fairly quick. More

by sbgiantfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Berger Sales
Nov 24, 2020 -

Arrowhead Cadillac responded

Thank you for your positive feedback!

April 10, 2020

Do Not purchase from this location...Do NOT go here for Services purchased a 2016 Escalade last july and was ship to me with missing and damaged items. Waited almost 3 weeks to get truck ship to denver. I More

by dian-602
Recommend Dealer
No
Employees Worked With
Chris manager, Alfonso sales man, Anthony advisor
Apr 13, 2020 -

Arrowhead Cadillac responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Robyn Schluter at 623-242-5838.

December 17, 2019

Car in for TSB work Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and More

by ebagner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd-service advisor.
Dec 19, 2019 -

Arrowhead Cadillac responded

Thank you for your positive feedback, E.!

December 17, 2019

Experience was amazing, was well taken care of, the transaction was quick and painless, and the staff took care of me and made me feel important. More

by Nate Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baker, Nikki Van Doran
Dec 19, 2019 -

Arrowhead Cadillac responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us!

December 15, 2019

Customer service was great. The wash job could have been better. I would recommend them and will use them again. Thanks again for your outstanding support More

by Tony
Recommend Dealer
Yes
Employees Worked With
Don’t know these people
Dec 16, 2019 -

Arrowhead Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Tony!

December 13, 2019

I totally recommend Micheal Tenant for any service in your vehicle. He’s always willing to work with my schedule. He’s friendly and professional. More

by Laura S
Recommend Dealer
Yes
Employees Worked With
Michael Tenant
Dec 16, 2019 -

Arrowhead Cadillac responded

Thank you for your positive feedback, Laura!

December 12, 2019

Clint Dennis and Mike Martin were great to deal with! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future! More

by Bwebb19
Recommend Dealer
Yes
Employees Worked With
Matt Berry Clint Dennis Mike Martin
Dec 12, 2019 -

Arrowhead Cadillac responded

Thank you for your positive feedback, B!

December 11, 2019

Awesome team!!! The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout. More

by Escalade #2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick, Alicia and Lenord
Dec 12, 2019 -

Arrowhead Cadillac responded

Thank you from all of us here at Arrowhead Cadillac!

December 04, 2019

Joe Enzler is the best. I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and res More

by Naomi Jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scarfia, Tony Grova
Dec 06, 2019 -

Arrowhead Cadillac responded

Thank you for your positive feedback, Naomi!

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