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Atamian Honda - Service Center

Tewksbury, MA

4.8
269 Reviews

269 Reviews of Atamian Honda - Service Center

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March 30, 2024

The service department informed me they do not check tire pressure during scheduled oil change appointment and told me to go to a gas station More

by Robinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ayrin Colon
Jan 02, 2025 -

Atamian Honda responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. It's our goal to provide comprehensive service, and we regret that our team did not meet your expectations by not addressing the tire pressure during your scheduled oil change. We understand how important it is for our customers to have a convenient and thorough service experience, and we will review our procedures to ensure that tire pressure checks are included moving forward. We appreciate your understanding and are committed to improving our services. If you'd like to discuss this further, please don't hesitate to reach out. - Management Team, Atamian Honda

March 21, 2024

Best detail service and support when I bring bin my car for regular maintenance. Everyone is positive and ready to help. More

by Jcardenas4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name from service team
Nov 12, 2024 -

Atamian Honda responded

Thank you for your kind words and 5-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

March 05, 2024

Great service, on time manner, respectful and helpful agents, great customer service overall excellent service and customer care More

by kais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Slaoui, Kyle Willett, Sal Firicano, Robert Williams
Nov 12, 2024 -

Atamian Honda responded

Thank you for your kind words and 5-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

February 28, 2024

Excellent service department. Mike was extremely helpful and knowledgeable and took very good care of me and my car. Thank you More

by Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
Nov 12, 2024 -

Atamian Honda responded

Thank you for your kind words about Mike and 5-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

February 16, 2024

Fast service pleasant place awesome staff free coffee or water and you get to look and the new inventory More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Polk, Sal Firicano
Nov 12, 2024 -

Atamian Honda responded

Thank you for your kind words and 5-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

January 13, 2024

There was Excellent polite service, informative and finished on time., Ben was very professional and respectful. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 12, 2024 -

Atamian Honda responded

Thank you for your kind words about Ben and 5-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

December 18, 2023

I have always had great service at Atamian Honda. and I will continue to service my vehicle there. My only complaint is that EVERY time I come in - my old address keeps printing on my paperwork. My More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the person who checked me in but he was very good.
December 15, 2023

The service personnel were excellent and very accommodating on both of my courtesy maintenance visits after purchasing my new Honda Passport earlier this year. Excellent experience. More

by Tedmen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 15, 2023

Called and got a service appt next day. Got with a service writer and before you know it the service was done and I was out the door. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayrin Colon
December 10, 2023

The phone support is the most rudest I have dealt with. Service was subpar because I went in for one thing and something else broke—more than one time with me ending up footing the bill! The service manage More

by princesly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin was so rude it was unbelievable. Yafell was quite professional. If anything, he the GM and his manager were helpful.
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