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Atkinson Toyota South Dallas - Service Center

4.7

1,118 Lifetime Service Reviews

39660 Lyndon B Johnson Fwy, Dallas, Texas 75237

1,118 Reviews of Atkinson Toyota South Dallas - Service Center

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November 12, 2018

"Great!"

- WINFRED1950

I greatly recommend this service center because they care about good services. Mrs. Kelley was very helpful and I look forward to seeing her again.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mun Kelley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Purchased new tires"

- PERRYSMOM

I have been using only Atkinson Toyota for 25-30 years (Bryan, Madisonville, and now South Dallas) for purchasing cars and prepaid maintenance. They have always taken good care of me. Gerald Battles has been my service manager for the last several years and does an excellent job. Thanks for expanding your business to South Dallas.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Gerald Battles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 11, 2018

"Regular maintenance "

- SSKOTAK95

Great service! John listened to me & was attentive to my concerns. They had me in & out in a timely manner! Would highly recommend this dealership

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Recommend Dealer
Yes
Employees Worked With
John Decker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Atkinson Toyota South Dallas responded

Hello SSKOTAK95! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time! Thanks for taking the time give us great feedback! We hope to see you soon!

November 10, 2018

"Service "

- pit732

Thanks Gerald, svc advisor, since latter 2015. He listens and explains procedures to me and never gives off an annoyed vibe. Need more Geralds! 'Sales staff needs work

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Battles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Atkinson Toyota South Dallas responded

Hello pit732! We are very glad you had a great experience with us and Gerald is the best! Our goal is to provide outstanding guest experience every time! Thanks for taking the time give us great feedback! We hope to see you soon!

November 09, 2018

"gerald is the best"

- eldred.bland

if it wasn't for Gerald I would go some where else to get my car service he knows the car business thank a million to gerald

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Battles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 09, 2018 -

Atkinson Toyota South Dallas responded

Hello eldred.bland! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time! Thanks so much for taking the time give us great feedback! We hope to see you soon!

November 08, 2018

"Thank You Mun"

- bite46

Thanks to my reps attention to customer service I was processed in less than 1hr and back on the road. Everything went very well. I am a life time Toyota person. Thanks again Mun

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mun Kelley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 08, 2018 -

Atkinson Toyota South Dallas responded

Hello SDS4204! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time! Thanks so much for taking the time give us great feedback! We hope to see you soon!

November 08, 2018

"Vehicle was in and out when promised."

- Bunker56

Repairs were completed satisfactorily and on time. Employees were courteous and treated me with respect. I have owned my car since new (2009), and have used Atkinson Toyota for the repair and maintenance work.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Ezell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 08, 2018 -

Atkinson Toyota South Dallas responded

Hello Bunker56! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time! Thanks so much for taking the time give us great feedback! We hope to see you soon!

November 08, 2018

"Great service"

- jeanine10

I always receive consistent great service at Atkinson Toyota. Associates go the extra mile to get your car serviced. Give 5 stars to Toyota Rental car department. So very helpful

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 08, 2018 -

Atkinson Toyota South Dallas responded

Hello jeanine10! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time!! Thanks so much for taking the time give us great feedback! We hope to see you soon!

November 06, 2018

"Just okay"

- jcmichael33

Tune up, oil change, tire rotation. Sounds easy enough, right? All the items were addressed, but the tire pressure light is still on. As a COURTESY, please take care of that, since you see it, without me asking. The little things mean so much. Details, details.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frontis Green
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 07, 2018 -

Atkinson Toyota South Dallas responded

Hello jcmichael33! We truly apologize for the inconvenience. Our priority is to deliver outstanding guest experience every time. I would love to hear more feedback from you and details on your visit. I would really appreciate it if you contact me directly. Laura Cardona Customer Relations Manager 972-780-1166 ext. 522 lcardona@atkinsontoyota.com Hope to hear from you soon!

November 06, 2018

"My Go To Service Dept"

- SDS4204

Jose has been my service advisor for over 2 years. He has always taken care of me in a timely manner since I do not make an appointment for the majority of the time. I will continue to have my cars service with Atkinson. Jose will continue to be my service advisor.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2018 -

Atkinson Toyota South Dallas responded

Hello SDS4204! We are very glad you had a great experience with us at our service department! Our goal is to provide outstanding guest experience every time and Jose is one of the best! Thanks so much for taking the time give us great feedback! We hope to see you soon!

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