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Atlantic Honda - Service Center

Bayshore, NY

4.6
1,884 Reviews

1,884 Reviews of Atlantic Honda - Service Center

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August 25, 2023

it was awesome opportunity bring my car , great job done we my car, thank you More

by almaa.wfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Strauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi
Aug 29, 2023 -

Atlantic Honda responded

Thank you for choosing Atlantic Honda for your car service. We are delighted to hear that you had an awesome experience with us and that we did a great job with your car. We appreciate your kind words and your trust in our team. Thank you for taking the time to leave us a positive review. We look forward to serving you again in the future.

August 24, 2023

clean, spacious and prompt , hopefully you will continue this kind of service for along time More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quennel Beasley
Aug 29, 2023 -

Atlantic Honda responded

Thank you, Sam, for your kind words about our clean, spacious, and prompt service. We appreciate your feedback and strive to maintain this level of excellence for years to come.

August 24, 2023

Excellent experience with their service department. I would recommend their service department. Everyone was knowledgeable. More

by ssteacherchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Atlantic Honda responded

Thank you so much for taking the time to share your positive experience with our service department at Atlantic Honda. We greatly appreciate your recommendation and are delighted to hear that everyone you encountered was knowledgeable. If you have any further feedback or suggestions, please don't hesitate to reach out.

August 10, 2023

Everything was good but there isn't enough loaner on site. This location could needs more loaner cars. Also would be more convenient if they offered rental options on site like renting out there so that More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Atlantic Honda responded

Thank you for taking the time to share your feedback, Sam. We appreciate your positive comments about your overall experience at Atlantic Honda. We understand your suggestion regarding the availability of loaner cars, as well as the convenience of offering rental options on-site. We will take your feedback into consideration as we continuously strive to improve our services. Thank you for your valuable input, and we hope to have the opportunity to serve you again in the future.

July 21, 2023

Always the best repairs clearly explained and ready when promised. I’ve gotten many cars from this dealer and always use their service department. More

by Maryanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Atlantic Honda responded

Thank you, Maryanna, for taking the time to leave us such a positive review. We're thrilled to hear that you've had consistently great experiences with our repairs and service department. We truly appreciate your loyalty as a repeat customer and look forward to serving you again in the future.

July 20, 2023

Great customer service, didn’t wait to long definitely would recommend for future service awesome More

by roxyny04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Atlantic Honda responded

Thank you so much for taking the time to share your wonderful experience at Atlantic Honda! We are delighted to hear that you had a great visit and were satisfied with our customer service. Your kind words about our team's efforts to provide excellent service mean a lot to us.

July 11, 2023

They provided excellent service. I was having an issue with my air conditioning, their inspection revealed it was a warranty repair so the repair was free. More

by Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Marino
June 21, 2023

David was really kind and swift when assisting me with my vehicles oil change. I always look forward to him helping me when any vehicle maintenance or for my family! More

by Tshel2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Atlantic Honda responded

Thank you for your 5-star review! We're thrilled to hear that David provided you with outstanding service during your oil change. We appreciate your loyalty and look forward to assisting you and your family with any future vehicle maintenance needs.

June 20, 2023

Service is a bunch of scam artists I was lied to by three service staff members will no longer go to Atlantic Honda not trustworthy More

by Denp
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino, 2 mechanics don't have their names
Jun 23, 2023 -

Atlantic Honda responded

We are sorry to hear that you had a negative experience with our service staff. We take all feedback seriously and will use it to improve our services. If you would like to discuss your experience further, please do not hesitate to contact us directly at rkiernan@aagny.net.

June 14, 2023

Went in for a recall & wheel alignment, my wheel wasn’t fixed, wasn’t told I needed Struts & Ball Joints and also a balled tire. I cannot drive my CRV and was overcharged. I had to borrow a vehicle to get More

by tmcguire25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

tmcguire25 responded

Passenger Side needs Struts and Ball Joints also Tire wear on the inside and the CRV is shaking and it should have been noticed when the wheel alignment was done so much for waiting for a AT technician!!! 7:30 am appointment and didn’t leave until 1pm. Extremely disappointed in the service.

Jun 19, 2023 -

tmcguire25 responded

I’m still waiting for a response!!!

Jun 20, 2023 -

Atlantic Honda responded

We apologize for any inconvenience you may have experienced during your visit. We would like to discuss your concerns further and see how we can assist you. Please contact us directly at rkiernan@aagny.net at your earliest convenience.

Jun 21, 2023 -

tmcguire25 responded

Hello, I had to get new tires and ball joints and Structs and I need a wheel alignment, because it was not done correctly and I had paid for, but I’m actually I don’t trust Honda @bayshore anymore and am very disappointed, I would appreciate if someone could do the wheel alignment over.

Jun 21, 2023 -

tmcguire25 responded

I need a contact phone number,

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