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Atlantic Lexus Of 110 - Service Center

4.2

32 Lifetime Service Reviews

2090 Broadhollow Road, Farmingdale, New York 11735

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

MIke  Balletta, Service , Atlantic Lexus Of 110

MIke Balletta

Service
4.5
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Dailey, Service Manager, Atlantic Lexus Of 110

Dan Dailey

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

August 29, 2018

"Great service treat you like real pepole not idiots, "

- Big Al

Mike goes out of his way to help you in any way possible , doesn't sell you things you don't need only recommends what's needed come from Queens to go here so I don't get ripped off , always leave happy

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Employees Worked With

MIke Balletta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 28, 2018

"Service "

- Ibuc152

Literally had the worst service experience of my life with Atlantic Lexus. Brought my vehicle in to have the alternator changed and it took them 2 weeks to do it. The second I pick the vehicle up my radio just suddenly does not work. They played all nice and told me to bring it back in and they will look at it, so I had my wife drop it off the next day. They tell me the amp is bad and since it came in working they would “do the right thing”. I don’t hear from them for another 2 weeks only to get a phone call from Patrick to tell me that it actually isn’t the amp and that the radio needs to be replaced and it’s going to cost me $890 and they won’t cover it. I went in there and let my frustrations be known to the service manager dan and when I asked them if they thought any of the service they gave me was acceptable they had nothing to say. Instead he walked over with some “technician” who proceeded to try to tell me that it was just a coincidence and that I have no idea what I’m talking about. Horrible customer service from a so called high end dealer who should care about their customers and their vehicles but instead they try and scam you and place blame on you. They are totally unprofessional and have completely incompetent service all the way around from the technicians, to the service reps and all the way to the service manager.

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Employees Worked With

Dan Dailey
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Patrick

May 09, 2018

"The best"

- Kris09

I love the service from this dealer.....from purchase to servicing.....it could get no better.... Used to be an acura man but im not looking back since my conversion

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Employees Worked With

Patrick

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • VIP Concierge Service
Atlantic Lexus Of 110, Farmingdale, NY, 11735