Atlantic Toyota

I was there this morning at 10:45 for 15,000 miles/18 months service. Vehicle was serviced in a timely manner, Jeannette kept me informed about everything, called me when car was ready. Guest lounge w months service. Vehicle was serviced in a timely manner, Jeannette kept me informed about everything, called me when car was ready. Guest lounge was very clean, comfortable, a calming relaxing waiting area. Thank You ATLANTIC TOYOTA More

Where do I start? When I first bought my car I added the wheel package. Fast forward 3 years later when I needed one rim/wheel changed. I forgot about the warranty When I first bought my car I added the wheel package. Fast forward 3 years later when I needed one rim/wheel changed. I forgot about the warranty I added and not once did Toyota in Lynn advise me I could have it replaced free of charge. So what did I do? Bought a wheel else where and when I went to Toyota to get them to install it the lady at the desk let me know I had tire protection and I could get them fixed next time for free… brah. (I had been here before with the xxxxed up rim, even inquiring about it the cost of replacing. Not once did they remind me about the warranty I had) But that’s not all. The one star is not just for their xxxx poor customer service but my transmission needed to be changed and they told me it would be covered so I went and left my car there. Left it for about 3 days. I have an app that lets me know where my car is, when it is turned on and off etc Tell me why my car was not at the dealership where I left it. It was in front of a house in a dead end street in Malden MA. That’s is FAR from Lynn. When I called and confronted them, they could not answer me properly. They hung up and called me 10 mins later with an answer. I confronted the manager and now once did that man take my complaint serious, he made me feel like I was crazy to feel this way that he ensures me that it was a test drive and some times they go far to test it out. He was not on a test drive I know that much is sure. The person working on it told me they weren’t on a test drive and they just wanted to make sure it was fix. I left the lot. Guess what? The noise was still there … so what was the test drive for? Clearly lying, clearly not doing his job. And 2 months later after this ordeal and the manager never called me once. After he promised he would call me. I am NEVER going back. I just came back from express Toyota in dorchester Boston, and wow the customer service there compared to Lynn is night and day. They made me feel welcomed while at Lynn I felt like a burden. Lon story short Don’t trust Lynn. They lie, they don’t take you serious and they are the WORST. Lynn if y’all see this I’m still waiting for your manager to call me. More

Excellent dealership! I have bought 3 brand new cars here and would absolutely come back again! I have bought 3 brand new cars here and would absolutely come back again! More

Great experience again working with Michael Prach through the process of leasing a new Highlander. This is our 3rd lease with Michael and Atlantic and every thing went smooth and with great service. the process of leasing a new Highlander. This is our 3rd lease with Michael and Atlantic and every thing went smooth and with great service. More

Michael was awesome, he made the process so easy. I was dreading the stressful part of buying a new car and he just worked with me and guided me through step-by-step. It was really almost a delight. I was dreading the stressful part of buying a new car and he just worked with me and guided me through step-by-step. It was really almost a delight. In fact it was a delight he’s very knowledgeable he took his time explained everything and really followed through from beginning to end and I have a new car! I’m really thankful I went to the Atlantic Toyota dealership and had a great car buying experience. More

Good service and they are polite with costumers and they are honest and always give a nice smile are honest and always give a nice smile More

Excellent service as per usual. Carmen and Lorraine on the front desk were very helpful in their advice. Carmen and Lorraine on the front desk were very helpful in their advice. More

I've been a customer of Atlantic Toyota for more than ten years including the service department for one camry and two Lexus sedans. prior to Leasing a 2020 Camry SE and non a 2023 Crown. years including the service department for one camry and two Lexus sedans. prior to Leasing a 2020 Camry SE and non a 2023 Crown. More

Title: Exemplary Performance: A Review of Toyota Employee Excellence I feel compelled to share my experiences with the exceptional employees who have consistently delivered outstanding service. Employee Excellence I feel compelled to share my experiences with the exceptional employees who have consistently delivered outstanding service. In particular, I would like to highlight the remarkable contributions of one exemplary individual. During my recent visit to the local Toyota dealership, I had the pleasure of interacting with Claudette, a member of the sales consultant. From the moment I entered the showroom, Claudette's professionalism and dedication to customer satisfaction were evident. she greeted me with a warm smile and a genuine eagerness to assist me in finding the perfect vehicle. What impressed me most about Claudette was her extensive knowledge of Toyota's lineup. she patiently listened to my requirements and preferences, providing insightful recommendations tailored to my needs. her expertise was truly remarkable, as he effortlessly guided me through the various features and options available, ensuring that I made an informed decision. highly recommended. More

Informative, supportive, best sales and finance service. Delivered as promised. Friendly feeling like family! I am very happy with my experience leasing my RAV 4. Thank you Carlos. Delivered as promised. Friendly feeling like family! I am very happy with my experience leasing my RAV 4. Thank you Carlos. More