Atzenhoffer Chevrolet

Will definitely buy from them again! We have purchased 2 vehicles from Jeff Smith in less than a year. Our experience with them both times has been so stress free!! They took care of ever We have purchased 2 vehicles from Jeff Smith in less than a year. Our experience with them both times has been so stress free!! They took care of everything for us! We have been very happy with their customer service every time we go there!! More

Purchased two vechicles We purchased a 2015 Chevrolet 2500HD and a 2014 Cadillac CTS. Ken Willis was our sales representative. Ken was very knowledgeable and answered all o We purchased a 2015 Chevrolet 2500HD and a 2014 Cadillac CTS. Ken Willis was our sales representative. Ken was very knowledgeable and answered all of our questions. It was a very pleasant buying experience due to Ken. Ken is very knowledgeable and professional. Our family will buy our future car and truck purchases from Atzenhoffer Chevrolet and Ken will be our sales representative. All of the Atzenhoffer staff that we had contact with was professional, courteous, and polite. Thanks Ken for all of your help, patience, and understanding. More

don’t buy a vehicle from them Online I purchased a vehicle from them online. They told me the truck was rotten an accident and was in pristine shape. So I buy the vehicle from them and I purchased a vehicle from them online. They told me the truck was rotten an accident and was in pristine shape. So I buy the vehicle from them and found that it was an accident and there’s over $2500 in damages sales manager tells me he’s not gonna do anything to fix it and that’s my problem. Or I can send them the vehicle back at my cost when I’m 1500 miles away from them. I tried to work with him and get this resolved I asked him to just get me the parts and I would pay for the labor to get it put on the truck. He told me he wasn’t gonna do anything and I need to honor my contract. But he can’t honor or Bacci vehicle they sell saying that it’s not been an accident. I then went from a really great experience to a nightmare sales manager there is a complete nightmare the only thing he is worried about is his bottom line sales numbers doesn’t care about the customer More

Body Shop Avoid this place at all cost!!! Unprofessional and VERY unreliable. If you have to have your Cadillac repaired, you would get it back faster by taki Avoid this place at all cost!!! Unprofessional and VERY unreliable. If you have to have your Cadillac repaired, you would get it back faster by taking it to Houston. More

New car purchase We recently purchased the new diesel Colorado from this dealership online. Listening and communication were the two major items that failed this deale We recently purchased the new diesel Colorado from this dealership online. Listening and communication were the two major items that failed this dealership. We dealt through Scott McConnell who is the online sales representative. After a conversation regarding communication, he improved his service. We had issues with the type of truck we wanted and then no communication post order until we called to check on delivery. Once we cleared this communication issue, the truck was delivered as ordered. Scott reviewed the functions of the truck well. To close the deal, we had to wait for a Mr. Garcia to get to the dealership. This took 45 minutes. We know Scott knew we were coming, the time we would arrive so it seems Mr. Garcia wasn't informed or chose to ignore our appointment. Also, the title work did not list this as a farm truck which we made known. After we finished paying for the truck, Scott had another appointment which would have been fine except for our wait for closing the deal. There are many Chevrolet dealers in this area( we live in Gonzales) and we would recommend utilizing another dealership after our experience. More

Most amazing service! Incredible people! Me and my fiancé were scammed by port lavaca dodge they sold us a truck then turned around a month later and tried to bump up our payments another hun Me and my fiancé were scammed by port lavaca dodge they sold us a truck then turned around a month later and tried to bump up our payments another hundred dollars a month and we refused to pay a dime more and they took the keys from me and stole the truck back. And left us with our credit was upside down because of what we went through to get in that truck so we were left feel hopeless and betrayed. But atzenhoffer said they heard about our situation and wanted to help. From the very beginning they wanted to feel we could trust them and they made it so easy to feel comfortable and we knew we were in good hands because they constantly explained everything and keeping us involved in every little detail. they worked so hard and never gave up on us even though our situation seemed impossible to get out of. Thwy found us the best deal I could ever imagine and got us in brand new vehicle! Thank you so much for everything atzenhoffer! I would choose to work with Rhett Kinkade atzenhoffer everytime! Every vehicle from now on our will definitely come from atzenhoffer! More

HORRIBLE TRAVERSE and TERRIBLE SERVICE DEPARTMENT I have had so many problems with my 2010 Traverse that I will NEVER NEVER NEVER buy another Chevy product and I will NEVER NEVER NEVER recommend Atzen I have had so many problems with my 2010 Traverse that I will NEVER NEVER NEVER buy another Chevy product and I will NEVER NEVER NEVER recommend Atzenhoffer Chevrolet to anyone who I would call a friend. Their service department is not what it was 10 years ago. I was APPALLED that TRENT would tell me that a 2010 Traverse with 54000 miles is an old vehicle and that the parts are just worn out. Really???????? I am 50 years old and have been driving Chevy's since I was 15 and NEVER NEVER NEVER had I driven such HORRIBLE vehicle like I have now. I can't wait to get something different and it certainly won't be a Chevy. This car has had nothing but problems with a noise in the front steering, I have had something in the steering changed, struts, mounting ??? changed and now 6 months later I had to have some type of bushings changed because they were worn out. Seriously, 6 months ago while it was under warranty and the vehicle was there for the same noise problem that it has been having since 2013, the bushings weren't worn out then. If a Chevy is considered old at 5 years with 54000 miles that does not say much for Chevy. My brother-inlaw has a Chevy truck with over 200,000 miles on it and it is in TERRIFIC shape and my husband has a 2002 Chevy Silverado with 70000+ miles and it is in TERRIFIC shape. His truck is NEVER in the shop. The last time his truck was in the shop was 5 years ago when we changed belts and hoses just due to the fact that they "could have been bad due to age". Now that's what I call a CHEVY and that's what I remember that brand standing for. Not the sorry excuse of a vehicle I have now. SO DISAPPOINTED IN CHEVY!!!!!! WHAT HAPPENED TO THE RELIABLE BRAND I TRUSTED FOR YEARS. Also, what about the employees of Atzenhoffer saying a Chevy is old and worn out at 5 years???? REALLY????? I DEFINITELY would not want an employee of mine to EVER TALK BAD ABOUT MY PRODUCT!!!!!!!!!!! NOT A GOOD EMPLOYEE in my eyes. I know this is my opinion but I am entitled to it. Atzenhoffer needs to take a drive through their town and other surrounding towns and see how many "new" vehicles have Atzenhoffer on them and how many have other Victoria dealers plates. They would find very few Atzenhoffer plates and there is a reason why. If a Chevy product won't last for at least 5 years that is POOR QUALITY for GENERAL MOTORS!!!!!!!!!!!! SO DISAPPOINTED and SADDENED by the fact that CHEVY products have such POOR QUALITY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Very satisfied with my 2014 Corvette Stingray I had the best experience while ordering and taking delivery of my 2014 Corvette Stingray. Manny Villareal was extremely helpful and patient throughou I had the best experience while ordering and taking delivery of my 2014 Corvette Stingray. Manny Villareal was extremely helpful and patient throughout the entire process and answering all of my calls and questions. The whole team was very helpful and professional and I won't deal with a anyone else. Thank you, Manny, and the entire Atzenhoffer staff, for making my experience a great one. I look forward to doing business with you in the future. More

Outstanding Customer Service Everyone was outstanding. They found the truck I wanted, got it in and ready to go in a timely manner. They gave me top dollar for my trade in and g Everyone was outstanding. They found the truck I wanted, got it in and ready to go in a timely manner. They gave me top dollar for my trade in and great pricing on the new one. They answered all my questions and kept me in the loop during the process. Thanks again. More

New cars bought at Atzenhoffer We have bought 6 cars from Manny Villareal. The last one was a Cadillac SRX. Manny is the only reason we buy at Atzenhoffer, he take care of all our n We have bought 6 cars from Manny Villareal. The last one was a Cadillac SRX. Manny is the only reason we buy at Atzenhoffer, he take care of all our needs, even after the sale. More