Audi Asheville

While traveling on vacation my add coolant light came on and was able to take the next exit.. Then after pulling in to a Marathon service Station steam was coming from under the hood. I was able to conta and was able to take the next exit.. Then after pulling in to a Marathon service Station steam was coming from under the hood. I was able to contact the Audi dealership and explained that I was from out of State and my car issues. I dropped my car off on a Wednesday and they said that they didn’t have the part in stock but should have the part sometime the next day. Knowing the location of the coolant hose to replace was going to be time consuming I knew it was going to take a minute to repair. John, Jeanne kept me well informed of the status of my car and I was back on the road sooner than expected. Hats off to the Tech staff and Service department, very friendly and knowledgeable. I’m not one to write reviews but Audi Asheville needs to be acknowledged of their friendliness and Service More

I just want to say that the service dept. and retail parts dept. was fantastic. They greeted me and helped me with my problem in a short period of time. They even understood that I had to com and retail parts dept. was fantastic. They greeted me and helped me with my problem in a short period of time. They even understood that I had to come from afar and realized that it was going to be inconvenient for me to return. Thanks again DCS More

I had a wonderful car buying experience here. However, I noticed there are several negative reviews from customers’ experience with the Service Dept at this Asheville Audi dealership. I brought it up with noticed there are several negative reviews from customers’ experience with the Service Dept at this Asheville Audi dealership. I brought it up with the Sales Rep & Finance Mgr before I purchased. They said they were aware of it and it was being addressed. I need a place I can trust to do good work on my vehicle to maintain it. I certainly don’t need any more challenges in life, if I could avoid it. I have found a trustworthy, highly skilled place in Arden, NC that specializes in upper end European cars 👍🏻👏🏻. RennWerx. https://www.RennWerx.net Check them out if you need a reliable place. More

On the road from Ft Bragg to Denver, our A6 needed a little service help. I have never had such a pleasant experience with a dealer service department (and our Denver dealer, Prestige, is outstanding). little service help. I have never had such a pleasant experience with a dealer service department (and our Denver dealer, Prestige, is outstanding). I wish I had gotten the names of the mechanic (looked like an NFL linebacker) and the service consultant (I think it was Douglas), but if all folks were as helpful and courteous as they, the world would be a better place. Thank you! More

We love Asheville Audi. Britney and Zac are normally who we work with and never had a bad experience. We drive an Audi Q7 TDI and have 2 active kids. Britney always makes sure our loaner will fit our crew. we work with and never had a bad experience. We drive an Audi Q7 TDI and have 2 active kids. Britney always makes sure our loaner will fit our crew. Thank you all for your professionalism and kindness. We appreciate you all. More

Mark was super awesome to deal with. Made the entire process and extremely easy! I would recommend this company and Mark to anyone! Thank you!! 5 stars all the way process and extremely easy! I would recommend this company and Mark to anyone! Thank you!! 5 stars all the way More

Watch out for borderline cheating about numbers I have worked with Michael Joyner and Terry Smith on a deal for new 2019 Q9 using emails, Michael has agreed on out the door number and asked me to co I have worked with Michael Joyner and Terry Smith on a deal for new 2019 Q9 using emails, Michael has agreed on out the door number and asked me to come down to sign and drive. I drive about 120 miles and the numbers gets increased by 599$(document fee). he was telling that out the door number does not include documentation fee and gives me some salesman talk about other places having more around in state. If you want to work with these folks, ask for final sheet before driving and watch out for all numbers. More

Just bought a new Q5 Buying this Audi was the easiest new car purchase we’ve ever had. Everyone at the dealership was great but our sales rep was the best. Jenny Prudhomm Buying this Audi was the easiest new car purchase we’ve ever had. Everyone at the dealership was great but our sales rep was the best. Jenny Prudhomme not only knows her product well, she is fun, thorough and thoughtful. More

Just got my new A3 convertible and such an easy experience, everyone was great to deal with. I would recommend this dealer for sure. Eva Holler experience, everyone was great to deal with. I would recommend this dealer for sure. Eva Holler More